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Omnichannel

  • Deloitte: In a first, online to match physical store spending this holiday

    Retailers could see record Web traffic this year, according to Deloitte's 31st annual holiday survey of consumer spending intentions and trends.   
  • Cabela’s earnings slip in Q3

    Despite sales gains, Cabela’s experienced profit losses for the third quarter.   For the quarter ended Oct. 1, 2016, the outdoor retailer’s total revenue increased 7.6% to $996.5 million; revenue from retail store sales increased 8.1% to $688.6 million; Internet and catalog sales increased 3.6% to $167.4 million; and financial services revenue increased 8.8% to $134.5 million.   
  • Study: U.S. mobile payments pale in comparison to mobile usage

    U.S. shoppers love mobile commerce, yet mobile payments still account for just 2% of all transactions.  
  • Best Buy upholds tradition of free holiday shipping

    Looking to attract shoppers in what is expected to be a highly competitive season, Best Buy is waiving online shipping fees.   For the second year in a row, the electronics retailer is offering free shipping on all online purchases — with no minimum threshold — made during the holiday shopping season. The perk will run between Oct. 25, and Jan. 2. Best Buy typically charges a fee for all orders below $35.  
  • Moody’s: Slow supply chains are department stores' Achilles heel

    Relatively slow supply chains are hindering department stores’ ability to compete effectively in today’s retail market.     
  • QVC launches multi-platform beauty shopping experience

    The fast-growing beauty category represented 17% of QVC’s global sales in 2015, but the retailer wants more.    To grab a bigger share of the category, the digital retailer will launch the Beauty iQ network, a multi-platform beauty shopping experience designed to engage beauty lovers. The program, which is set to launch on Oct. 31, will be viewable in over 40 million homes in the U.S. via distributors, including DirecTV, U-verse, Dish and Roku.   
  • HRC report finds retail economic metrics are not sustainable

    Amid continued market share growth by Amazon and a rapidly changing digital environment, traditional retail profitability metrics are under siege and not sustainable.   
  • Google launches home delivery service in 13 more states

    Google is expanding the reach of its online delivery service.   Beginning Tuesday, Oct. 25, Google Express is now available in another 13 states, according to USA Today. Shoppers access the online marketplace via Google’s web site or through an app. Deliveries, which are made by third party delivery companies, arrive within two days.   
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