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Omnichannel

  • Analysis: Amazon can sustain buying sales at the expense of the bottom line

    While many other retailers are bumping along the bottom in terms of growth, Amazon increased its sales line (in its second quarter) by almost a quarter.  In real terms, this means the online behemoth took some $7.5 billion more in revenue this quarter than during the same period last year. By any standards, this is an impressive performance -- but it is doubly so for a company of the size and scale of Amazon.  

  • Online giant’s new delivery system targets apartment dwellers

    Amazon’s new delivery system makes a play for a customer segment initially targeted by Walmart’s e-commerce arm.   The online giant introduced a new delivery locker designed for apartment blocks and other housing complexes that may not have services to accept or store packages. Called The Hub by Amazon, the modular system features compartments where packages can be stored for pickup.   

  • Rent the Runway launches same-day delivery

    A designer fashion rental company is getting merchandise into New York City fashionistas' hands even faster.   Rent the Runway, already a disruptor in the traditional formal wear category, now offers a service that delivers orders in a matter of hours. Specifically, customers that place orders before 12 p.m., will have it in their hands by 5 p.m., according to CNBC.  

  • Best Buy creates 'Dyson experiences'

    A consumer electronics giant is making a move to grab some wallet share from the home category.    Starting in August, Best Buy is adding Dyson Demo Experiences – dedicated spaces that will let customers try out Dyson products. Approximately 90 Best Buy stores in the United States will feature the new interactive sections, which will be designed for shoppers to test merchandise.   

  • Amazon still exploring ‘cashier-less’ checkout projects

    Don’t expect Amazon to stop experimenting with cashier-less grocery stores anytime soon.   Despite announcing in June it would acquire Whole Foods Market for $13.7 billion, the online giant will continue evolving its Amazon Fresh and Amazon Go concepts, among other efforts. Its goal: to reinvent the way consumers shop for food, according to Business Insider.  

  • Amazon’s Prime Now Singapore launch hits a snag

    Amazon’s Prime Now debut in Singapore started off strong, but high user volume took a toll on the program’s first day of service.   The service, which offers free two-hour delivery on tens of thousands of items ordered through the Prime Now app, launched on Thursday morning. By that afternoon, users struggled to use the service, according to CNBC.  

  • SHOP TALK

    Trending Stores: No two stores are exactly alike at Warby Parker. But the popular eyewear company’s new store in Los Angeles, above, is a particular standout for its celebration of Hollywood’s moviemaking history. The store combines Warby Parker’s signature library-style design and fixtures with such location-specific elements as a classic movie theater-styled marquee with rotating titles, a Hollywood-themed mural, and a display of movie clapboards behind the checkout.

  • Now Trending …

    Enough of the “retail is dying” narrative that has dominated so many headlines the past few months. It’s way overplayed.

    Brick-and-mortar is evolving, not dying. And it’s full of exciting new players — many of them digitally native — that are infusing the industry with something it can always use: new blood. Here’s a quick rundown of some of these newcomers to the physical space:

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