Omnichannel

By Jeff Weidauer, [email protected]

Chicago Sports Depot, a one-stop shopping destination for all things White Sox as well as other Chicago sports teams, offers consumers the ultimate in sports merchandising. The 15,000-sq.-ft. store was developed through a close collaboration between Delaware North Companies and the Chicago White Sox, with RGLA Solutions, Schiller Park, Ill., serving as the design architect.

New York City -- Seamless customer experience, empowered consumers, mobile commerce and social shopping were among the buzzwords at the National Retail Federation’s Annual Convention & Expo in New York City. Highlights of the show, which set new records for attendance and featured a keynote address by a former president, are featured in Chain Store Age’s NRF BIG Show Wrap-Up report.

Click here to download the report.
 

Cincinnati -- Macy’s Inc. announced that Peter Sachse, the company's chief marketing officer and chairman of Macys.com, will succeed Ron Klein as chief stores officer, effective Feb. 13. Klein will retire from Macy's effective March 31, after 36 years with the company.

Martine Reardon, executive VP marketing, will succeed Sachse as Macy’s chief marketing officer, effective Feb. 13.

Woonsocket, R.I. -- CVS/pharmacy has introduced a program that allows pharmacy patients to receive immediate notification via text message when their prescription is ready to be picked up, the drugstore chain said.

Order Ready Text Messaging, which is available on nearly all mobile carriers, offers text alerts in English and Spanish. Customers interested in enrolling into Order Ready Text Messaging can do so by speaking to a pharmacy staff member or visiting CVS.com/text. Standard message rates apply.

New York City -- Ann Inc. said that the president of its Ann Taylor brand, Christine Beauchamp, is leaving to pursue other opportunities. She will be replaced by Brian Lynch, who had been president of the Ann Taylor Factory and Loft Outlet divisions and led the website sales for those brands.

The news came as the chain cut its revenue prediction for the quarter that ended in January to a level below analyst expectations, citing slumping sales at its Ann Taylor stores. 

Portland, Ore. -- Fred Meyer Jewelers, the nation’s third-largest fine jewelry retailer, announced the launch of mobile websites for its namesake and Littman Jewelers brand. The sites are optimized for mobile devices including iPhone and Android smartphones.

Fred Meyer Jewelers has partnered with Moovweb to create the mobile enabled websites. The mobile websites serve as a complement to the regular sites with functional ecommerce capability.

PORTLAND, Ore. — Fred Meyer's jewelry retail subsidiaries, Fred Meyer Jewelers and Littman Jewelers, which make up the third-largest fine jewelry retailer in the United States, have announced the launch of the Fredmeyerjewelers.com and Littmanjewelers.com mobile websites, optimized for mobile devices including iPhone and Android smartphones.