Omnichannel

MINNEAPOLIS — It's a common dilemma for retail stores; customers come in to check out the latest merchandise only to then buy it at a competitor's website. According to a new survey from market research fim ClickIQ, nearly half of consumers who have shopped online within the past six months first checked out the product at their local retail store and then made the purchase online, often from a different source.

Sidney, Neb. -- Cabela’s Inc. reported Thursday a fourth-quarter net income of $69.8 million, compared with $66.3 million last year. The company also announced plans to open a smaller-sized format, called Cabela’s Outpost Store, designed for markets with less than 250,000 people.

For the quarter ended Dec. 31, 2011, Cabela’s revenue, increased 5.4% to $983.7 million, and same-store sales rose 1.7%. Retail store revenue increased 9.8% to $525.6 million.

Toronto -- Target Canada Co. and Starbucks Coffee Canada announced Wednesday an agreement that will put Starbucks licensed stores inside most of the 125 to 135 stores that Target plans to open in the region.

"Our goal is to bring the true Target brand shopping experience to our Canadian guests, so expanding our relationship with Starbucks as we enter the Canadian marketplace is a natural fit," said John Morioka, senior VP merchandising, Target Canada. There are currently 1,097 Starbucks locations within Target stores in the United States.

Chicago -- A Tuesday report by the Chicago Tribune said that Urban Outfitters has opened its second BHLDN store, the apparel retailer’s fledgling bridal concept that first debuted in Houston last summer.

WASHINGTON — Retailers in 2012 will invest heavily in IT, e-commerce, customer service and mobile platforms in order to build customer engagement, a new report from the National Retail Federation Foundation and KPMG found. The report, titled, Retail Horizons: Benchmarks for 2011, Forecasts for 2012," surveyed 247 retail executives from various sectors, outlines retailers’ top strategic initiatives for 2012 including merchandising, ecommerce, store and field operations, supply chain and human capital, among others.

Plantation, Fla. -- Multichannel retailer Dreams, which focuses on the licensed sports products industry, said Wednesday that it has partnered with Hibbett Sports to become its exclusive online provider for team merchandise in the licensed sports category.

Hibbett’s new online platform is stadiumshop.hibbett.com and represents the bricks-and-mortar sporting goods retailer’s first entrance into e-commerce.

Washington, D.C. -- A report released Wednesday by the National Retail Federation and KPMG found that retailers in 2012 will invest heavily in IT, e-commerce, customer service and mobile platforms in order to build customer engagement.

The report, “Retail Horizons: Benchmarks for 2011, Forecasts for 2012," polled 247 retail executives from various sectors regarding their top strategic initiatives for 2012.

Sales in the consumer electronics space would have been abysmal in 2011 were it not for tablet and e-readers, according to data from market researcher The NPD Group, which shows Target has an opportunity to gain share.

Target’s recent moves to deepen its relationship with Apple could be beneficial in that regard, as it was Apple that drove CE activity in 2011 and is likely to do so again in 2012. Currently, Target is not among the top five CE retailers, which NPD lists as Best Buy, Walmart, Apple and a tie between Staples and Amazon.