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Omnichannel

  • Toys ‘R Us targets late holiday shoppers with extended shopping hours

    Wayne, N.J. – Holiday shoppers who are having second thoughts about counting on Santa’s elves to build them toys have a new option. Toys ‘R Us Inc. will offer extended shopping hours in the days leading up to Christmas, while also providing last-minute shoppers with enhanced and expanded "Gifts Made Easy" services.  

  • Quiksilver moves to the cloud and standardizes digital commerce with Demandware

    BURLINGTON, Mass. - Demandware, a provider of enterprise cloud commerce solutions, announced that Quiksilver has expanded its relationship with Demandware to roll out the cloud platform on a global scale. The company made the switch from an on-premise solution for improved time to market and to provide a consistent customer experience across multiple brands and geographies, while driving growth.  

  • Commentary: Record-Breaking Sales During Cyber Week Holiday Reveal Key Insights for Retailers

    By Bruce Ernst, Monetate   Consumers weren’t the only ones who were busy browsing gifts during Cyber Week 2014. In fact, the kickoff to this year’s holiday shopping season saw many retailers staying up late to unwrap key customer insights based on the valuable data being generated by online shoppers.  

  • Marketplaces outstrip digital growth in November

    Online sales at third party marketplaces grew faster than the overall industry, according to cloud-based e-commerce solutions provider ChannelAdvisor.

    The digital measurement firm reports that November was a mixed month for e-commerce channels. But Amazon, Google Shopping and Other 3PMs (third party marketplaces) grew materially faster than the 16% e-commerce baseline growth rate comScore had predicted.

    Specifically, ChannelAdvisor reports:

  • Survey – More than half of holiday shoppers finish last-minute

    Austin, Texas - More than half (56%) of Christmas shoppers surveyed typically have gifts left to purchase by the time "Panic Saturday,” the last Saturday to shop for holiday gifts before Christmas (also referred to as "Super Saturday"), rolls around. According to a new consumer survey from digital offers site RetailMeNot, nearly one in 5 (18%) Christmas shoppers surveyed admit that they've actually waited until the Saturday before Christmas to begin shopping for presents.  

  • Banana Republic shows procrastinators some love

    Banana Republic is taking an innovative approach to last-minute holiday shoppers this year: top-notch perks and special discounts for procrastinators.

    The company will be offering a “Procrastinators Event,” a special promotion for last-minute shoppers, from Dec. 17-22.

  • Survey – Small discounts prompt in-store pickups

    Toronto, Canada - Today’s consumers increasingly shop online with home delivery, eliminating a valuable trip to the store where they can be enticed to make additional purchases. However, a LoyaltyOne survey of 1,000 American consumers indicates a discount on the online purchase for picking up in store (as has been experimented with by Target and Best Buy) will encourage a majority of customers to select that option.  

  • Rent the Runway repositions brand with RedScout

    New York – Online fashion rental company Rent the Runway has partnered with innovation agency Redscout to help create the brand's new positioning, voice, logo and visual identity. Redscout helped Rent the Runway combine the two main focuses of the business, technology and fashion, into one synergistic and thoughtful vision across its online, mobile and brick-and-mortar platforms.  
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