Omnichannel

I recently spoke with Deepak Advani, new general manager of the IBM Commerce business unit, to get some insights on the current state of retail IT and what kinds of offerings for retail IBM Commerce is focusing on. Following are three insights from our conversation.

Hybrid Cloud is the Clear Choice

Nottingham, U.K. – IBM Inc. is expanding the IBM MobileFirst for iOS portfolio of apps for retailers. Boots U.K. and American Eagle Outfitters are among the retailers who have signed on for MobileFirst apps.

New York -- One of the most buzzed-about retailers in the country, Nadia Shouraboura, will present her singular vision of retailing in a digital age at Chain Store Age’s 51st annual SPECS Conference, March 15-17, 2015, at Sands Expo at the Venetial/Palazzo Hotel, Las Vegas.

Samsung Electronics Co. has thrown another hat into the mobile payment ring with its recent smartphone launch.

The company has unveiled two new flagship Galaxy smartphones and a mobile payments system in partnership with MasterCard. The new Samsung Pay will enable MasterCard cardholders to use their new Samsung Galaxy S6 phones for everyday in-store purchases. (Both phones will ship with the technology built-in.)

New York -- It takes a scorecard these days to keep up with the fast-moving mobile payments industry. On the heels of Samsung’s announcement that it would roll out Samsung Pay in the United States this summer, PayPal announced it is buying mobile wallet technology start-up Paydiant.

New York - For the upscale, 33-store Barneys New York, customer experience is everything. Affluent shoppers buying high-priced merchandise have certain expectations beyond the availability of quality items, regardless of channel they choose.

“We want every customer to have an online experience personalized to their taste profile, preference and geography, just as we would do in our flagship stores,” Matthew Woolsey, executive VP of Barneys digital, told Chain Store Age.

A new e-commerce startup is aiming to shift the paradigm in the world of online shopping with the release of a customizable deal dashboard.   Mytotefish.com offers a dashboard for users to organize their favorite stores (including coupons, sales and shipping deals) in one centralized location.   

Barnes & Noble has changed its mind about which business to spin off. But in the end, the bookseller will still have to compete with Amazon.

Barnes & Noble now says it is looking to raise as much as $775 million by spinning off its college bookstore business, traditionally the strongest performing division for Barnes & Noble. Last May the company said it would be spinning off its Nook division after disappointing sales.