Omnichannel

Last week, my retail technology-related travels took me closer to home than usual – to Boston, the city where I was born and still live within a reasonable drive. I visited the old homestead to attend the official opening of the CVS Health’s new Digital Innovation Lab. CVS officials did a fine job explaining the mission of the lab and giving the audience a sneak peek at some of their work.

Hangzhou, China – Alibaba Holding Group Inc. is reportedly planning to boost its investment in Russia. According to the China Want Times, Alibaba chairman Jack Ma said expanded e-commerce operations in Russia would be part of a broader effort called “One Belt One Road” that would electronically connect China with countries in Eastern Europe for trading.

Irvine, Calif. — Online menswear retailer Combatant Gentlemen Inc. is seeking to expand one of the fastest-growing segments of its business.

The company has launched The Groom's Suite, an online dashboad offering suits starting at $160 and tuxes starting at $200, to attract budget-conscious brides and grooms who prefer to buy rather than rent.

With sales of its online channel approaching $4 billion, the Home Depot is heavily engaged in making goods flow through that channel more smoothly.

Dallas – Casual dining chain Twin Peaks is partnering with MyCheck,mobile payment technology platform, to release its first branded mobile payment app in Augustc 2015.

The new Twin Peaks mobile app will allow customers to view, split and pay their bill from their phone using Apple Pay, PayPal, Google Wallet, debit or credit cards; order additional menu items, and have access to exclusive rewards and special offers only redeemable in the app.

New York — The Home Depot is focused on making goods flow more smoothly.

In fact, the company’s common order management system, or COM, has been called the largest IT project in the history of the Atlanta-based retail giant. And during the recent Goldman Sachs Annual dotCommerce Day presentation, Kevin Hofmann, Home Depot’s senior VP and president –online, explained to investors how the retailer intends to flex its order management muscle.
 

Cincinnati —The Kroger Co.’s King Soopers division is tapping into consumers’ growing appetite for food delivery and natural and organic products with a new digital initiative.

The company has launched a new website that offers over 36,000 natural and organic products for customers who live in and around the Denver metro area. Every product is free from more than 101 artificial ingredients and preservatives that many customers prefer to be left out of products.

San Jose, Calif. – eBay Inc. has sold its 28.4% stake in Craigslist back to the online classified ad service inn a confidential settlement agreement. eBay initially purchased the stake from Craiglist in 2004, but the two parties have been involved in litigation for years.