Omnichannel

New York — The Home Depot is focused on making goods flow more smoothly.

In fact, the company’s common order management system, or COM, has been called the largest IT project in the history of the Atlanta-based retail giant. And during the recent Goldman Sachs Annual dotCommerce Day presentation, Kevin Hofmann, Home Depot’s senior VP and president –online, explained to investors how the retailer intends to flex its order management muscle.
 

Cincinnati —The Kroger Co.’s King Soopers division is tapping into consumers’ growing appetite for food delivery and natural and organic products with a new digital initiative.

The company has launched a new website that offers over 36,000 natural and organic products for customers who live in and around the Denver metro area. Every product is free from more than 101 artificial ingredients and preservatives that many customers prefer to be left out of products.

San Jose, Calif. – eBay Inc. has sold its 28.4% stake in Craigslist back to the online classified ad service inn a confidential settlement agreement. eBay initially purchased the stake from Craiglist in 2004, but the two parties have been involved in litigation for years.

Kroger turned in a stunning first quarter same store sales performance while expanding omnichannel and convenience capabilities designed to extend a comp streak now well into the 11^th year.

Same store sales rose 5.7% excluding fuel in the first quarter ended May 23. Net income attributable to Kroger rose to $619 million, or $1.25 per share, in the first quarter, from $501 million, or 98 cents per share, a year earlier.

Cincinnati -- Kroger Co. on Thursday reported a big increase in its first quarter profit and its 46th consecutive quarter of positive identical supermarket sales growth, excluding fuel.

“Our results show the power of our Customer 1st Strategy," stated Rodney McMullen, chairman and CEO, Kroger. "Our associates are making a difference for our customers by providing excellent service and product quality and selection, and we continue to improve the shopping experience by bringing technology and digital capabilities to our business.

Boston -- Brian Tilzer, senior VP and chief digital officer of CVS Health, sat down with Chain Store Age at the opening of the CVS Digital Innovation Lab in Boston to discuss the strategy behind the lab and CVS’ larger goals for transforming health care through digital technology.

CVS Health is aiming to develop cutting-edge digital services and personalized capabilities that will revolutionize health care, and it's all starting with its new lab in Boston.

The CVS Health Digital Innovation Lab, which is now open, will serve as a vital hub for the rapidly growing digital team at CVS Health, which will remain headquartered in Woonsocket, R.I.

The role of IT has shifted dramatically in retail in the past 10-15 years, from a simple automation tool to an enabler of competitive advantage and business transformation. At the same time, the role of the CFO in IT has shifted quite a bit as well, and some top finance executives may feel a little uncertain about their place in the new retail IT landscape.

Brian Kilcourse and Paula Rosenblum, managing partners at RSR Research who have both previously served as retail CIOs, have some advice for today’s retail CFO.