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Haggen focused on omnichannel personalized marketing
West Coast regional grocer Haggen Food and Pharmacy has a new omnichannel partner to help drive growth.
The retailer has selected Unata to help implement customer loyalty and other initiatives to allow for more personalized marketing across Haggen’s channels including online, mobile and in-store.
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Study: Retailers should follow ‘five-day rule’ with deliveries
San Luis Obispo, Calif. – Retailers who want to keep their customers happy and ensure positive word-of-mouth need to follow the “five-day rule” when fulfilling deliveries.
According to a new study of 13,000 consumers from cloud-based distributed order management solution provider Shopatron, 87% of orders delivered by a retailer or brand in five days or less resulted in the customer becoming a “promoter.”

