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Omnichannel

  • Carry On, Salt Lake City International Airport

    Brookstone has unveiled a new retail brand, Carry On, in the Delta Terminal at the Salt Lake City International Airport.

    Created for airport locations and designed by Boston-based Bergmeyer Associates, the approximate 800-sq.-ft. store offers an assortment of travel-friendly products, from “packable” apparel to luggage and wallets. Additional locations are expected to open this year.

  • Sears store opens in an Ace Hardware

    So far this year, four Sears Hometown Stores have opened around the country. Of particular interest is the opening in Selma, California -- inside a hardware store.

    On Jan. 28, California Sears Hometown Store opened inside the Nelson Ace Hardware store in Selma.

  • Cracker Barrel CEO joins Lowe's board

    Lowe's has added a retail veteran to its board of directors who serves on the boards of Dollar General and Books-A-Million.

    Lowe's announced that Sandra B. Cochran, 57, has been appointed to its board of directors, effective immediately. The announcement brings Lowe's board of directors to 13 members, 12 of whom are independent.

  • How ‘Project Leapfrog’ helps Lucky Brand win

    Lucky Brand may be 25 years old, but with two new prototypes performing well and a series of omnichannel investments yielding results, the private equity-backed company’s most significant growth could be just beginning.

  • Macy’s creates two new C-level positions

    Macy’s named longtime executive Peter Sachse to a new position with added responsibility for merchandising and said Justin S. MacFarlane joined the company as chief strategy, analytics and innovation officer.

    The company said the changes were part of the company’s plan to, “aggressively to grow its omnichannel business based on intensive insight into evolving consumer preferences and changing shopping patterns.”

  • Vertical shoe retailer steps up store operations

    For footwear manufacturer Red Wing Shoe Company, operating more than 500 stores is an added network complexity.

    The Red Wing, Minnesota-based company also has a wider variety of in-store needs, such as operating a business-to-business sales environment as well as a direct-to-consumer channel, than many other retailers. Thus, when Red Wing decided to implement Oracle Retail Xstore POS software, it enlisted the help of system integration and development services provider BTM Global.

  • Coming soon: The Etsy of African and ethnic apparel

    Shoppers frustrated by an inability to find trendy ethnic clothing will soon been able to access all manner of African inspired apparel via a new platform designed to connect buyers and sellers.

    Scheduled to launch April 11, Boutique Africaine will serve as an online marketplace for ethnic clothing, accessories, and home and living items – and serve as yet another reminder of how the Internet enables the creation of new retail business models to serve the perceived unmet needs of niche consumer segments.

  • Shake Shack, Uber shake up rewards

    Shake Shack and Uber have digitally collaborated on customer experience with a little help from Visa Inc.

    In December 2015, New York-based, 66-unit Shake Shack and Uber utilized the new Visa Commerce Network to offer a cross-promotion. Built on the VisaNet electronic payment network and accessible through application programming interfaces (APIs), Visa Commerce Network works by connecting transactions between two merchants.

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