Data breach affects over 60,000 Neiman Marcus customersHackers have been attempting to sell Neiman Marcus shopper data stolen in a recent database attack. Consumers plan to trim restaurant, entertainment spending this summerConsumers are continuing to make spending tradeoffs in the face of high prices. Expert Opinion: Cleanliness is key to customer satisfaction, retail success New data collected by HappyOrNot customer feedback terminals found that cleanliness had the highest amount of negative feedback in 2023. Long John Silver’s transforms omnichannel customer engagement A major quick-service seafood restaurant chain is implementing an enterprise platform to unify its in-store and digital experience. Price Chopper/McKeever’s rolls out smart carts Price Chopper and McKeever's Market & Eatery are bringing artificial intelligence to the in-store shopping experience. Survey: Consumers will share data with retailers if... A majority of consumers would be willing to share their data and browsing activity with a retailer for the right reason. Chick-fil-A rules the fast-food roost when it comes to customer satisfaction Customer satisfaction with fast-food and full-service restaurants is up, with both sectors skewing a bit more toward higher-income levels. Target shakes up leadership team; starts search for new chief marketing officer Target Corp. is making some changes to its C-suite. Amazon Prime Day is coming – on these dates Amazon already announced that the 2024 edition of its Prime Day omnichannel sales extravaganza will occur in July, now it has revealed the exact timing. Gen Z twice as likely to use this promotional media format A new survey reveals Gen Z consumers say they use one type of promotional media almost twice as much as other generations. First Previous 64 65 66 67 68 Next Last