Best Buy to offer generative AI customer support with Google CloudBest Buy Co. Inc. is partnering with Google Cloud and Accenture to use generative AI for personalized customer support at scale. Survey: Chargeback fraud becoming harder to disputeChargebacks are on the rise, and a majority of retailers are leaving a portion of them undisputed, leading to decreased profits. Batteries Plus continues aggressive expansion Batteries Plus has ambitious expansion plans for the remainder of 2024 — including putting down roots in new territories. Aldi, Lidl continue gaining visitors, but different ones The low-cost chains are both thriving, although with different demographics, as consumers look to save on groceries. PetSmart adds tattoos to loyalty program perks Members of the revamped PetSmart loyalty offering with tattoos they regret have a special limited-time benefit. YouTube introduces new curation tool for sellers Sellers on the YouTube video platform have a new tool for building their online stores. Walmart streamlines offerings for non-profits Walmart Inc. is enhancing its Walmart Business and Spark Good platforms to make them easier for local organizations to use. eBay personalizes apparel shopping with generative AI eBay’s latest generative AI-equipped offering is designed to curate outfits for customers. Kohl’s commits $5 million to omnichannel health initiative Kohl’s Corp. is further funding its “Kohl’s Healthy at Home” healthy equity program. Best Buy partners with Microsoft to support electronics sustainability Best Buy Co Inc. and Microsoft are teaming up to encourage sustainable tablet shopping and youth recycling. First Previous 67 68 69 70 71 Next Last
