Report: Bonobos database breached by notorious hackerA cyberattack has reportedly exposed customer information of a Walmart-owned omnichannel menswear brand. Urban Outfitters links contact center staffing to customer needsUrban Outfitters is combining customer engagement and workforce data to maximized the effectiveness of contact center operations. Study: E-commerce market will continue strong growth in 2021 The number of global e-commerce users is expected to increase by 400 million in the coming year. Shipt offers one-time shopper bonuses of up to $500 A Target-owned online delivery platform is rewarding shoppers who stayed busy little elves during the 2020 holiday season. Facilities Management: New Best Practices Long before COVID-19 was even a part of our vocabularies, retail stores have strived to keep their locations clean, safe and visually pleasing. Toys sales surged in 2020 amid the pandemic; most popular brands were… Sales of toys got a big boost in 2020 as families stuck at home shifted their spending from other types of entertainment to toys. Walmart perks up Coke promotion with drones Walmart is continuing to expand its usage of drone delivery in a new partnership with Coca-Cola. Nike turns NYC store into virtual adventure zone Nike is providing shoppers with an augmented reality-based outdoor challenge – within the four walls of its “House of Innovation” store in Paris, France. Midwest grocer personalizes shopper rewards Coborn’s Inc. has dramatically boosted customer engagement by creating and delivering personalized offers to shoppers. Amazon goes on offense against controversial products, content Amazon is using a combination of automated and manual review of products and content on its site to flag and remove offensive items. First Previous 602 603 604 605 606 Next Last
