Survey: Customers want to return to stores, safelyA new survey indicates the COVID-19 pandemic has permanently changed consumer shopping habits, including a number of new expectations for stores. BJ’s serves older customers with voice-based virtual assistantBJ’s Wholesale Club is automating chat- and call-based customer service to ensure longstanding shoppers are satisfied. Knot Standard takes measurements in a (smartphone) snap A specialty omnichannel menswear retailer is enabling customers to get precise measurements with two taps of their iPhone. HelloFresh offers meal kit subscribers new online marketplace A leading meal kit provider is expanding its product assortment with an online store. Lessons Learned From the Reorganization of Sur La Table As with most predominantly brick-and-mortar retailers, Sur La Table had to implement an almost overnight shutdown of its 130-plus stores at the start of the COVID-19 pandemic in early 2020. Stop & Shop starts electric vehicle charging effort Stop & Shop is installing five electric vehicle (EV) charging stations at its stores across the Northeast. Twitter pilots shoppable profiles Twitter is testing a dedicated space at the top of a profile where businesses can showcase products. CSA Exclusive: Women’s denim brand personalizes fit – in 3D 1822 Denim is offering personalized size recommendations via a cross-platform, web-based widget. Walmart takes big step as tech platform; partners with Adobe Walmart will begin offering several of its own technologies and capabilities to other businesses and brands. Justice’s online relaunch is off to promising start Tween apparel brand Justice is obtaining some impressive early results in the first 90 days of going live with its new e-commerce site. Dick’s Sporting Goods details environmental, social goals Dick’s Sporting Goods remains committed to improving the environment, supporting youth sports and creating an inclusive workplace for its employees. Cold brews drive strong Q3 sales for Starbucks Starbucks Corp. reported third-quarter earnings and sales that topped estimates amid soaring U.S. sales of cold beverages. First Previous 423 424 425 426 427 Next Last