Exclusive Q&A: Reversing the negative impact of reverse logisticsReverse logistics is becoming one of the major supply chain challenges facing retailers, but with the right solutions and strategies, they can prevail. Handing belligerent customers – with better customer serviceWe’ve all seen videos of customers being abusive to airline personnel, in grocery stores, in banks, and … also, bad customer service examples are everywhere. Amazon targets fake reviews with new lawsuits Amazon is stepping up efforts to prevent bogus product reviews from being posted on its site. Lowe’s combines education and shopping in new livestreams Lowe’s Companies Inc. is targeting first-time millennial homeowners with an instructional livestream series that includes an e-commerce component. Walmart automates last-mile delivery with new AI platform Walmart is responding to a surge in delivery orders by focusing on last-mile innovation, including a new proprietary technology platform. ADA lawsuit filings at all-time high California, New York, and Florida continue to lead the nation in suits filed. Survey: E-commerce is full of problems A new survey reveals that virtually all online shoppers report at least an occasional issue with their experience. Brookfield Properties to roll out flex payments, livestream shopping Shopping center operators continue partnering with providers of buy now, pay later flexible installment payments. Supply chain tech trends to watch The supply chain is now an opportunity, a service, an asset, even a competitive advantage. Chicken Salad Chick ramping up expansion in 2022 Chicken Salad Chick is on a roll. First Previous 424 425 426 427 428 Next Last
