Data & Analytics

A lack of disclosure among retailers regarding their online operations makes it challenging to understand what went on online this past holiday season. While comScore reported it was a record year from a sales perspective with November and December sales advancing 12% to $32.6 billion, data from the online measurement firm also showed that most major retailers saw fewer unique visitors to their websites in December 2010 than during the same month the prior year.

A monthly pricing survey conducted by Credit Suisse in December shows that while Walmart remains the lowest price on a basket of 60 products across two major markets the gap continues to narrow and is now at the lowest level in three years.

This is seen as an encouraging sign by those in the financial community who interpret the data as evidence of a rational pricing environment, even though from a shoppers perspective there exists less of a clear distinction between Walmart every day low prices and those of its competitors.

Atlanta -- First Data has entered into an agreement with Kohl’s Department Stores to provide payment processing services for the company’s private brand credit-card accounts.

The multi-year agreement calls for First Data to provide Kohl’s with credit-card processing, customer analytics, risk management services and automated customer service workflow tools. Financial terms of the agreement were not disclosed.

MOORESVILLE, N.C. -- Lowe’s announced that Larry Stone, president and chief operating officer since 2006, will retire on June 2 -- his 42nd anniversary with Lowe’s. Stone has served in virtually every leadership position within store operations, merchandising and store environment during his career.

Interesting data points emerged this week that offer potential insight into Walmart’s holiday sales, as Kantar Retail and comScore released reports showing that when compared with the prior year Walmart was less of a destination for gifts and its Web traffic had declined.

New York City -- Hannaford Supermarket’s store in Duanesburg, N.Y., was awarded LEED (Leadership in Energy and Environmental Design) Gold certification by the United States Green Building Council.

Among the supermarket’s environmentally friendly features are seafood display cases that do not use ice, an energy-saving advanced refrigeration system, water-conserving restroom fixtures, high-efficiency lighting and solar-reflective roofing materials. 

The only other LEED-certified Hannaford store is in Augusta, Maine.

BENTONVILLE, Ark. --  It turns out the announcement earlier today by Walmart that Duncan Mac Naughton would serve as head merchant of the company’s U.S. division was but one component of a more extensive shakeup at the company.

Seattle -- Starbucks Corp. reported that its first quarter net income rose nearly 44%, beating expectations, to $346.6 million in the period ended Jan. 2. That's up from $241.5 million a year earlier. Although the company expects its base of customers to keep growing, it offered a tepid full-year forecast, saying higher commodity costs could eat into its profit.

Revenue rose nearly 8% to $3 billion. Same store sales rose 7%, driven by a 5% boost in traffic and 2% higher average transaction. The figure rose 8% in the United States and 5% abroad.