Data & Analytics

WASHINGTON — A report released Tuesday by the National Retail Federation and Hackett Associates said that import cargo volume at the nation’s major retail container ports has started to decline for the fall, and November is forecast at 1.9% below the same month last year.

The decrease is attributed to the fact that most retailers already have their holiday season merchandise either on their shelves or en route to their stores. 

SPRINGFIELD, Mass. — A regional supermarket chain is looking to enhance its customers' shopping experience with the introduction of a new mobile application.

Big Y said that its mobile app — powered by mobile commerce platform provider AisleBuyer's mShop, which allows shoppers to scan barcodes to view and compare product and nutrition information, access customer reviews and receive personalized coupons and offers — is designed to deliver enhanced customer service and engagement.

By Bryon Morrison, president/Wireless Practice, The Marketing Arm

Can you hear that noise? It is the melodious sound of sleigh bells, phones, and cash registers ringing. The holiday shopping season is almost here and strategies incorporating mobile marketing can expand your database, reaffirm customer loyalty, and usher in new multichannel techniques to make the most of this holiday season — but only if you get your plan into action right now.

Holiday marketing strategy and the current environment

Suffern, N.Y. -- Ascena Retail Group announced that John Sullivan has been appointed executive VP and COO.

In this newly created position, Sullivan will be responsible for information technology, distribution, and human resources information systems across all brands. Prior to joining the company, he served as executive VP and CIO for QVC.
 

Target reported a 3.3% same-store sales increase for October and a similar figure could be in order for November as the company again provided guidance calling for a low-to-mid single-digit increase.

NEW YORK — The ways in which the largest U.S. retail brands address the needs of their customers on Facebook and Twitter were unveiled last week in a white paper — Safeway and Sears topped charts; Costco, Kmart, Kroger and Walmart were found wanting, according to Conversocial, a software company that develops social media tools.

New York City -- Best Buy Co. said Monday it is buying out its joint venture partner, Carphone Warehouse Group PLC, in its fast-growing North American mobile business for $1.34 billion. As part of the reorganization of its relationship with the U.S. consumer electronics giant, Carphone Warehouse will shutter the 11 pilot big-box Best Buy stores it opened last year in the United Kingdom.

Chicago -- Jones Lang LaSalle said Monday that it has launched IntelliCommand, the industry’s first integrated building management solution that combines cloud-based, smart-building technology with a team of engineering and operations professionals to enable 24/7, real-time remote monitoring and control of facilities and portfolios worldwide.