Data & Analytics

STRONGSVILLE, Ohio — The IBM Retail User Group announced that it has named Ron Ferri of Giant Eagle as its new president at its recent board of directors and 35th Annual Conference planning meeting in Las Vegas, Oct. 13 to 15. 

NEW YORK — For the second year in a row, Office Depot was recognized in Newsweek magazine’s annual “Green Rankings” as the greenest large retailer in America. Across all industry sectors, Office Depot was ranked as America’s 8th greenest large company, a move up of 10 spots from last year, and was the only retailer in the U.S. Top 10 list.

Office Depot not only achieved the highest aggregate green score in the U.S. retail industry, but also led in Environmental Management, and disclosure of performance data.

More Americans were online in September, and traffic to such major retail sites as Amazon.com and Walmart.com increased, but Target.com traffic was flat in the first full month following a late August site relaunch, according to the most recent “Top 50 Web Properties” report from online measurement firm comScore.

New York City -- Oracle Corp. said it will acquire RightNow Technologies, a leading provider of cloud-based customer service, for approximately $1.5 billion. The acquisition follows Oracle's recent announcement that it is purchasing Endeca, a provider of unstructured data management, web commerce and BI solutions.

RightNow focuses on customer experience across contact channels. Its Customer Service Cloud is geared at customer interactions and data for call centers, social networks and the web, according to RightNow’s website.

Strongsville, Ohio -- The IBM Retail User Group has named Giant Eagle veteran Ron Ferri as its new president. The announcement was named at the group’s recent board of directors and 35th Annual Conference planning meeting in Las Vegas.

Ferri, a business process consultant with the supermarket chain, has participated in the IBM Retail Users Group for 12 years.
 

New York City -- For the second year in a row, Office Depot was recognized in Newsweek magazine’s annual “Green Rankings” as the greenest large retailer in America. Across all industry sectors, Office Depot was ranked as America’s 8th greenest large company, a move up of 10 spots from last year, and was the only retailer in the U.S. Top 10 list.

Office Depot not only achieved the highest aggregate green score in the U.S. retail industry, but also led in Environmental Management, and disclosure of performance data.

Mooresville, N.C. -- Lowe's has launched an integrated online experience, MyLowe’s, designed to help customers manage their homes. It will allow all purchases, in-store and online, to be tracked automatically and stored on their customer profile online.

Boca Raton, Fla. -- Office Depot announced the launch of Office Depot Merchant Services, an electronic payment processing service for small and medium-sized businesses.