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Data & Analytics

  • Holidays looking happier for JCP

    Same store sales increased 10.1% during November at J.C. Penney, the company announced during an update on its holiday performance.


    In addition to the double digit comp performance, J.C. Penney said its e-commerce sales through jcp.com continued to be strong, running well ahead of last year, consistent with last month's trend.

  • ShopperTrak: ‘Black Weekend’ sales look good

     Chicago -- When compared to “Black Weekend” last year, brick-and-mortar retail sales between Thanksgiving and Sunday, Dec. 1 increased 1% as shoppers spent an estimated total of $22.2 billion across the four days. However, retail shopper traffic decreased by 4%, to an estimated 1.8 billion store visits, according to new data from ShopperTrak.

  • Five Ways Big Data is Changing CRM for Retailers

    By Connor Marsden, U.S. Lead, Microsoft Dynamics CRM

  • Mobile dominates on Cyber Monday

    U.S. shoppers made Cyber Monday the biggest online shopping day in history with a 20.6% increase in online sales, according to the latest cloud-based analytics findings from IBM. Mobile sales led the way, exceeding 17% of total online sales, an increase of 55.4% year-over-year.  

    Cyber Monday also capped the highest five-day online sales period on record — from Thanksgiving Day through Cyber Monday — which grew 16.5% over the same period in 2012.

  • Domino’s offers Facebook promotion

    Ann Arbor, Mich. – Domino’s is running a special global Facebook promotion giving customers in 42 countries a 50% discount on menu-priced pizza ordered online. Through Dec. 8, customers can visit their country’s Domino’s Facebook page to see if they can redeem the offer.

  • Applebee’s rolls out customer tablets

    Kansas City – Applebee’s will roll out 100,000 E la Carte Presto tablets, powered by Intel, on every table and multiple bar positions at more than 1,800 Applebee’s restaurants in the U.S. by the end of 2014. DineEquity, franchisor of Applebee’s and IHOP restaurants, will also consider the tablets, which enable guests to add to their orders, pay and play games from their seats, will also be considered for introduction at IHOP locations.

  • How the Amazon Grinch Stole Retailers’ Christmas

    By Rodney Mason, CMO, Parago, [email protected]

    In its annual survey of holiday spending trends, Deloitte reports that 46% of consumers plan to do their holiday shopping online. That puts online shopping in the number-one position for the first time in the survey’s history. Deloitte also found that nearly six out of 10 shoppers plan to use self-help technologies in-store when holiday shopping.

  • Coty names former Mars exec as new financial chief

    Leading global beauty company Coty has appointed Patrice de Talhouët as CFO. He will replace Sergio Pedreiro who will stay on at Coty through March 2014 to provide a seamless transition for de Talhouët, as well as to complete Coty's fiscal 2014 second quarter earnings release.

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