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Data & Analytics

  • Neiman Marcus Group names new CIO

    Dallas -- Neiman Marcus announced that Michael R. Kingston would be joining the company, April 23, as senior VP, CIO of The Neiman Marcus Group. Kingston succeeds Phillip Maxwell, who earlier this month announced his retirement.

    Kingston joins Neiman Marcus Group from Ann Inc., parent company of Ann Taylor, where he was the executive VP enterprise transformation and technology.
     

  • Co-Star: Retail real-estate sector posted positive net absorption in first quarter

    Washington, D.C.  -- The retail real estate sector posted positive net absorption, a stable vacancy, and a near-stabilization of rent for the first quarter of 2012, according to the latest research from CoStar Group.

  • Big Lots deploys Envysion solution to improve loss prevention ops

    Louisville, Colo. -- Envysion, a leading managed video as a service (MVaaS) provider, announced that Big Lots has selected Envysion as a video service provider and has completed deployment of the Envysion Insight solution to approximately 1,200 of its retail stores.

    Big Lots will utilize the Envysion Insight solution to improve loss prevention, operations and training efforts.

  • Retailers Turn to Alternate Financing Options

    Access to operating capital remains an ongoing challenge for some retailers, which are still facing a difficult time when it comes to securing a loan. The problem is particularly acute for small and medium-sized businesses: Among U.S. small business owners, 90% believe the availability of credit for small businesses is a problem, and 61% agree it’s harder to get a loan now than it was four years ago, according to a recent study by the American Sustainable Business Council, Small Business Majority and Main Street Alliance.

     

  • Focus on: Operations

    Given the escalating cost of fuel, conventional wisdom dictates the way to save money would be to schedule fewer miles. But this is not always the case, as witnessed by specialty retailer LifeWay Christian Resources, which found that more frequent deliveries translate to less cost across its retail enterprise.

  • Trending Toward Tablets

    Today’s retail associates have more selling tools at their disposal than ever before — not the least of which is the increasingly popular tablet. The mobile device has taken not only front-of-house selling to new levels but has added efficiencies and enhanced employee productivity to back-of-house functions as well. Chain Store Age talked with Mike Stinson, VP marketing of Motion Computing, about the trend toward tablets.

    What are some of the most prevalent uses of tablets in the retail environment?

  • Mobility 101

    While a Web presence is a prerequisite to doing business in the 21st century, the fact that 77% of consumers are now using tablet computers or smartphones to shop is forcing retailers to rethink their digital strategies, according to a survey from online price comparison engine PriceGrabber. Realizing this is not a decision to be taken lightly, retailers need to take steps to ensure that mobility can be an opportunity, and not a threat, to their business.

  • Focus On: Business Intelligence

    The retail industry arguably collects more data than other business segments, and this volume doubles every 18 months, making the prospect of “big data” very real. By adopting mobile business intelligence apps, retailers are harnessing this robust data set and putting decision-making in the hands of its front line of defense — store-level associates.

  • Pinterest: A Powerful Tool to Engage Consumers and Store Associates

    By Elizabeth Cogswell Baskin

    Editor’s note: Launched in March 2010, Pinterest now ranks as the third most-visited social-networking site in the United States, according to a recent report by Experian Marketing Services. Pinterest, which lets its users “pin” photos and information onto virtual boards, ranks behind only Facebook and Twitter in terms of total visitors, according to the report. It also skews heavily female — about 60% of users are women.

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