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Data & Analytics

  • Roundy’s selects Symphony EYC to leverage customer insights

    Milwaukee – Roundy’s Supermarkets has selected Symphony EYC Customer Insights behavioral insights platform and expertise to enable customer-centric business processes. With Symphony EYC, Roundy's will gain and leverage consumer insights to optimize product selection, customer communication and other critical functions across all Roundy's grocery stores and pharmacies throughout the Midwest.

  • Intelligrated launches automated storage/retrieval system

    Cincinnati – Intelligrated is launching the Intelligrated OLS shuttle system, an automated storage and retrieval solution designed to provide quick access to individual cartons, totes and trays in a minimal footprint for high-volume distribution, fulfillment and manufacturing environments.

  • Common Sense + High Tech = Data Security

    When preventing the type of data breaches that have recently gotten the names of several major retailers in the news for all the wrong reasons comes up, the discussion focuses almost exclusively on what type of technology should be employed to prevent them. IT is certainly a cornerstone of any retailer’s data security defense, but as explained in a Tech Boot Camp session at Chain Store Age’s 50th annual SPECS conference, a dose of common sense also goes a long way toward preventing unwanted visitors from entering your company’s network.

  • Ebates acquires Extrabux

    Leading online cash back shopping platform Ebates has acquired Extrabux, a free comparison-shopping website where consumers discover the best prices, find coupons and earn cash back on their online purchases.

    As a result, the two companies have a growing membership base in China and have launched Ebates.cn.

  • Sears sets Lands' End free

    Lands' End will be back on its own as a publicly traded company following a formal announcement by parent company Sears Holdings to spin off the well-known apparel brand.

    The move follows years of speculation that Sears would divest the brand, which it acquired in May 2002 for $62 a share. At the time, Lands' End was a publicly traded company with revenues of nearly $1.6 billion, profits of $67 million and earnings per share of $2.23. The $62 a share Sears paid 12 years ago represented a 21.5% premium over the closing pricing of $51.02 prior to the announcement of the deal.

  • Shoppers’ expectations outpace retailers’ capabilities

    Retailers are not giving shoppers the omnichannel experience they desire, according to new research from Accenture and Hybris, creating a huge opportunity for those able to successfully execute against elevated digital expectations.

  • Foodland Super Market touts new mobile app

    Foodland Super Market, Hawaii's largest locally owned and operated grocery retailer, recently launched a mobile app for both iPhone and Android. The app, built in partnership with mobile commerce provider DoubleBeam, was rolled out Jan. 29 and has seen a tremendous customer response with more than 19,000 downloads in the first three weeks.

  • Redefining the “store” for a digital age

    Dutch physicist Niels Bohr wasn’t talking about the retail industry when he said, “prediction is very difficult, especially about the future,” but the comment couldn’t be more relevant given the volatility facing the retail industry.

    The idea of customer purchases being limited to brick-and-mortar stores faded long ago. Digital technologies, such as the Internet and mobile devices, and evolving shopping channels have made it difficult to distinguish what is and is not a “store.”

  • Target acknowledges it ignored early signs of breach

    New York -- Target Corp. on Friday acknowledged its security software picked up on suspicious activity after a cyber attack was launched, but it decided not to take immediate action. The chain also advised that its security breach last year could be even more extensive than reported so far, Reuters reported.
  • Ron Insana at SPECS: Economy in good shape

    New York — The economy is in better shape than many people think — especially when you look under the hood at some of the parts, CNBC senior analyst Ron Insana told attendees at Chain Store Age’s 50th annual SPECS show. Insana was a keynoter at the event, which was held at the Gaylord Texan Hotel, Grapevine, Texas, March 9 – 12, and attracted retail executives in store planning, construction and facilities. “The United States economy is actually performing quite nicely,” Insana said. “If you look around the world, no one else comes close.”
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