Data & Analytics

Washington, D.C. – It may take a while, but most retailers ultimately plan to implement a unified commerce platform. According to a new study of 300 U.S., European and Australian retail business and IT executives conducted by the National Retail Federation, Ecommerce Europe and Ecommerce Foundation in partnership with Demandware, 53% expect to implement a unified commerce platform in the next few years. And during the next 10 years, 86% of retailers surveyed plan to implement a unified commerce platform.

By Amy ter Haar

A bigger push to sell its offerings online helped drive record sales in 2014 for Swedish retailer Hennes & Mauritz, as well as prompt expansion plans for the retailer. 

The Stockholm-based retailer said net profit rose 17% to $760 million in 2014, ahead of analysts’ forecasts. Same store sales increased 26% in 2014, the retailer reported.

London - Dixons Carphone plc has selected Reflexis workforce management solutions to further enhance its customer service offering and increase employee involvement in labor management processes. The retailer will implement the solutions in its 500 Currys, PC World, and Dixons Travel Stores.

After an 18-month review including live trials with multiple vendors, Dixons selected Reflexis Workforce Manager, Reflexis Time and Attendance, and Reflexis Advanced Analytics and Reporting.

Houston -- Pizza ordering continues to get easier and easier. Hungry Howie's Pizza has partnered with Revention to create a custom digital online ordering platform, a simple-to-use solution that allows customers to order from any internet capable device, whether desktop, tablet or mobile phone.

By Will Poindexter and Coleman Mark, Bain & Company
 
Retailers need to quickly build world-class IT capabilities for omnichannel retailing — a seamless, integrated shopping experience, whether the customers are in the store or online. The major reason: customer expectations are rising, in part thanks to the strides made by new competitors with business models built on technology, and pure-play retailers like Amazon, which are not encumbered by legacy environments and physical stores.
 

For many supermarkets, having an effective grocery shopping app is a key component of their omnichannel toolkit. But how to design it?

Retailers could learn from Favado 2.0, a redesigned version of the grocery community savings app by savings.com. The sale and coupon data in Favado 2.0 is aggregated by grocery savings experts throughout the country and presented in a new visual format.

Los Angeles - Savings.com has launched Favado 2.0, a redesigned version of the grocery community savings app. The sale and coupon data in Favado 2.0 is aggregated by grocery saving experts throughout the country and presented in a new visual format.