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Data & Analytics

  • ‘Big Data’ in HR Can Improve Retailers’ Profits

    By Jason Taylor, Ph.D., [email protected]

  • Family Dollar names merchandise operations exec

    Matthews, N.C. -- Family Dollar Stores, announced that it has named Jeffrey Thomas senior VP-merchandise operations. He replaces Scott Zucker, who left the company at the end of May.

    Thomas joined Family Dollar in 2003 as a director of vendor performance. He went on to assume roles with increasing responsibilities, and in 2013, was named VP-merchant services.

  • Research: American Express and USAA tops in credit card customer experience

    Waban, Mass. -- Research results released Monday by Temkin revealed that, based on a study of 10,000 U.S consumers, American Express and USAA earned the top spots in the credit card sector.

    According to the 2013 Temkin Experience Ratings, HSBC was the lowest rated credit card issuer for the third consecutive year.

    "USAA and American Express set the pace for customer experience in credit cards while HSBC is a real black sheep in the industry," said Bruce Temkin, managing partner, Temkin Group.

  • Canadian Tire opens a digital lab

    Toronto -- Canadian Tire has opened a digital development lab in Communitech, a start-up incubator that is home to some 100 startups and small businesses along with such “strategics” partner companies as Google Inc. and Intel Corp.
     
    Communitech supports tech companies at all stages of their growth and development in the commercialization of innovative technologies.

  • Tiffany Q4 beats Street

    New York -- Tiffany & Co.’s fourth-quarter net income inched up 0.7%, but its results still topped analysts’ predictions as strong demand in Asia helped to offset domestic weakness. The company also offered an annual sales outlook that topped analysts' estimates, citing its strong prospects in most Asian markets.
        
    For the quarter ended Jan. 31, Tiffany earned $179.6 million, compared with $178.4 million in the year-ago period. Revenue increased 4% to $1.24 billion.
         

  • Key Takeaways from RILA’s ‘Logistics 2013’ Conference

    By Kris Bjorson, [email protected]

  • Survey: Subway, Google and Target tops in ‘social currency’

    New York -- Subway, Google, and Target, took the top three spots in “Social Currency Impact Study 2013” from global consulting firm Vivaldi Partners.

  • New York & Company posts Q4 profit

    New York -- New York & Company reported net income for the fourth quarter of $10.5 million, compared with a net loss in the prior year fourth quarter of $10.9 million.

    Net sales for the quarter were $291.8 million, up from $271.8 million in the year-ago period. Same-store sales increased 2.3%.

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