Data & Analytics

New York – J. Crew Group is prepping for a down fiscal 2015 after a disappointing first quarter. Non-cash goodwill impairment charges and rising selling, general and administrative (SG&A) expenses helped significantly increase the retailer’s net loss to $462.4 million, compared to $30.1 million the first quarter of fiscal 2014.

Bentonville, Ark. - Sam’s Club is partnering with SmartBiz as the exclusive platform for SBA-guaranteed loans for Sam's Club Business Lending Center, a digital platform for small businesses. As a Business Lending Center participant, SmartBiz will provide qualifying Sam's Club business members with SBA loans.

Montreal - Luxury jewelry retailer Riddle’s Group Inc. has selected the ChainDrive Fully-Integrated Retail Management platform from Multidev Technologies Inc. to improve store operations and to automate processes throughout.
         
Riddle’s Group sought out an end-to-end solution, and selected ChainDrive because of its extensive Jewelry Module which provides jewelry retailers with system features and functions that are tailored exclusively for the jewelry business.

St. Petersburg – HSN Inc. is partnering with the Card Services division of Alliance Data Systems Corp. (ADS) to provide private label credit card services for its Cornerstone business unit. Alliance Data will develop loyalty-driven card programs for five of Cornerstone's seven multichannel brands -- Ballard Designs, Frontgate, Garnet Hill, Grandin Road and Improvements – each incorporating a tailored approach for their unique customer base.

Oak Brook, Ill. – Ace Hardware Corp. has promoted senior director of IT business systems Rick Williams to the position of VP of information technology (IT). Reporting to Ace’s CFO, Williams, 49, will play an integral role in further driving strategic technology and systems management for Ace to shape business functions and deliver significant return on investments.

The Kroger Co. has earned more recognition for its investments in food safety innovation.

The company's innovative electronic temperature monitoring project has been named a winner of the 2015 CIO 100 Award by International Data Group's CIO Magazine.

Sterling, Va. – Sixty-four percent of millennial graduates shopped at Target in the last three months, according to new data by Neustar, Inc. The real-time information services and analytics provider uncovered the buying behavior insights of recent millennial graduates and their preferences.

Some insights include:

King of Prussia, Pa. – eBay Enterprise has helped its clients reduce average handle time and save money by using the NICE Interaction Analytics solution. eBay Enterprise processes roughly 17 million contacts per year on behalf of its retailers, across a full range of channels including phone, chat, email and social media. Its key focus is on lowering average handle time (AHT), delivering consistent, high quality service, and enhancing the consumer experience.