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Survey: 62% of shoppers want live chat with brands on mobile devices
Sunnyvale, Calif. -- Sixty-two percent of consumers expect live chat to be available on mobile devices, and 82% would use it, according to a new study commissioned by Moxie Software. Seventy-five percent of survey respondents stated that they would prefer to use live online chat versus calling to speak with an agent.
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Square and Epicor lead mobile POS software rankings, according to IHL Group
Franklin, Tenn. -- Software companies Square and Epicor lead the fast growing Mobile POS software market in North America according to new research from IHL Group, a global retail research and advisory firm.
Mobile POS installs are expected to grow by 110% this year as more retailers replace electronic cash registers and POS terminals with mobile devices.
