Data & Analytics

ABF recipient of unprecedented safety award
ABF Freight has done something no other company in the trucking industry has done before.

The Fort Smith, Ark.-based national carrier was awarded the American Trucking Association’s President’s Trophy for the seventh time during the group’s annual safety and human resources conference in Orlando. ABF Freight also received the trucking industry’s most prestigious award in 1984, 1989, 1993, 1998, 2003 and 2010. No other national carrier has earned the award more than five times.
Clickstop gets creative with employee development
Clickstop, a multi-brand online retailer, has promoted Sarah Watson to Director of Business Development, moving supplies, for the company’s largest online store, USCargoControl.com.

This promotion is in line with Clickstop’s focus on strength-based approach to employee learning implemented in 2014. Watson's natural drive to achieve goals, anticipate obstacles, seek consensus and organize work to improve collaboration has propelled her into this new role, according to the company.

Starbucks swings to profit in Q4, plans 1,650 new stores

Seattle –- Starbucks Corp. topped off a generally successful fourth quarter of fiscal 2014 by swinging to net income of $587.9 million from net loss of $1.23 billion the fourth quarter of the prior fiscal year. The removal of a one-time arbitration charge of $2.8 billion helped bring Starbucks into the black.
Nielsen: Holiday spending to increase 1.9%

New York –- Holiday spending among U.S. consumers is expected to rise 1.9% in 2014 compared to the prior year. According to the 2014 Nielsen Holiday Retail Sales Forecast, which surveyed more than 25,000 demographically representative American households in September, 25% of respondents had already started holiday shopping in September.
Study: Smartphone revenue grows 141% in Q3

Petaluma, Calif. -– Revenue coming from smartphones grew 141% year-over-year during the third quarter of fiscal 2014. According to a study from e-commerce platform provider Market Live, cultural shifts in shopping habits are revealing changes in traditional metrics; for example, mobile is creating a trend toward lower conversion rates and shorter time-on-site metrics caused by more shoppers researching products on their mobile phones and completing their purchases at a later time.
QVC enhances smartphone, tablet experience

West Chester, Penn. –- QVC will introduce a new in-app mobile feature in the coming weeks that allows customers to make purchases with a touch of their finger. Using Apple's fingerprint sensor technology, Touch ID, the QVC for iPhone app now gives customers the option to log in to their QVC accounts on all iOS 8-enabled iPhone 5S, 6 and 6+ mobile devices using only their fingertip to authenticate their identity.
Gilt adds Alipay as part of China effort

New York –- Online retailer Gilt has added the Alipay EPass payment option to its checkout, making it easier for consumers in China to shop using its e-commerce platform. The partnership provides a more seamless experience for Chinese Gilt members, allowing them to pay through their existing Alipay accounts directly on the Gilt website.
Study: More consumers use technology in restaurants
Study: Online grocery sales to near $100 billion by 2019

Rockville, Md. -- Online grocery shopping sales will grow roughly fourfold from about $23 billion in 2014 (accounting for 3.5% of total online and offline grocery spending) to approach $100 billion by 2019 (capturing 12% of total grocery spending). Market research publisher Packaged Facts forecasts that online grocery service providers will develop models that solve logistics problems while being profitable for the operators.
Hhgregg swings to loss in tough Q2

Indianapolis –- Consumer electronics retailer Hhgregg Inc. swung from profit to loss in a generally difficult second quarter of fiscal 2014. Hhgregg reported a net loss of $10.38 million, compared to net income of $3.68 million in the same quarter the prior fiscal year. Net sales dropped 11% to $505.86 million from $568.31 million. Same-store sales declined 11.4%. Growing expenses and declining gross profit helped push the chain into the red.
Talbots selects APT analytics software

Hingham, Mass.-- Talbots Inc. will license APT’s software, including its Test & Learn and Market Basket Analyzer platforms, to test and analyze key business initiatives including promotions, merchandising, marketing and store operations. Talbots will use APT’s Test & Learn approach to identify which actions are most successful in improving performance and measure their impact on a test versus control basis.
U.K. convenience store One Stop extends Galleria merchandising rollout

Wolverhampton, U.K. –- U.K.-based convenience chain One Stop has been using Galleria’s Customer Centric Merchandising solution for planogram automation and optimization for a number of years, and is now implementing the Galleria Behavioral Cluster Planning tool. The new solution will provide a better understanding of consumers, assisting One Stop to understand how their categories are being shopped.