Data & Analytics

On the heels of opening its Digital Innovation Labin Boston in June, CVS Health is furthering its innovation efforts with two new outside partnerships.

Walmart offered a sneak peek of its new fulfillment center in the Atlanta area on Thursday on the heels of announcing that it would bring grocery pickup to the region this month. Walmart says the new facility is dedicated to filling online orders and is the latest addition to the next-generation fulfillment network Walmart is building to support its rapidly growing e-commerce business.

Retailers who do not offer an option for online or mobile shopping may find their customers opting out. A new survey of U.S. and Canadian consumers from MasterCard, “The Psyche of Shopping,” shows that consumers have purposely chosen not to buy something when a retailer did not have an online payment option (68%), a mobile payment option (19%), or an in-app payment option (14%).

Social media has evolved into a powerful marketing tool for retailers. But so far, social commerce is not yet a major transactional channel.

Twitter is the latest social platform to attempt to take advantage of social media’s immediacy to offer direct purchase functionality aimed at impulse shoppers.

Today’s consumer is driven by an “I want it now” mentality, yet retailers are still not prepared to deliver. Reducing the time it takes an order to arrive at a customer’s home is every retailer’s objective, but while quicker fulfillment makes customers happy, it comes at a cost.

As chip-based EMV cards become the payment norm for retailers, Visa continues to assert that PINs and even signatures are unnecessary security measures in a rapidly evolving payments landscape.

In a conference call, Visa executives explained why the company is taking the view that not only is PIN verification not a major concern, but neither is obtaining the customer’s signature.

The first in a series of interviews with retail executives who attend SPECS, Chain Store Age’s annual store planning conference.

Social media has evolved into a powerful marketing tool for retailers. But so far, social commerce is not yet a major transactional channel.

Twitter is the latest social platform to attempt to take advantage of social media’s immediacy to offer direct purchase functionality aimed at impulse shoppers.