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Study: J. Crew has best online customer service in January
New York – J. Crew received top ranking among all major U.S. online retailers during the month of January 2014. According to the Stella Monthly Ranking from the StellaService customer service analysis firm, J. Crew, which held this ranking from July-September 2013, took the top spot from L.L.Bean.com, which held it in November and December 2013.
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New app delivers instant mobile e-gift cards
Laguna Beach, Calif. – The new Wonder e-gift card app from Wonder Technologies Inc. is available free in the iTunes App store. Wonder allows consumers to instantly deliver e-gifts from participating retailers to anyone with an email address or mobile phone number.