Data & Analytics

Retailers looking to satisfy customers this holiday season need to be sure all channels are aligned and working properly.

The new "2015 Connected Shoppers Report” of more than 2,000 adults commissioned by Salesforce and conducted by Harris Poll demonstrates that in order to succeed, retailers need to accelerate digital transformations to provide personalized, one-to-one customer journeys.

After reporting a sales decline and third quarter loss, Stage Stores offered a unique explanation due the location of its 847 stores.

The company’s sales and same store sales both declined 3.5% and a net loss of $9.4 million equated to an earnings per share loss of 29 cents, compared to a prior year earnings per share loss of 16 cents.

Retailers looking to satisfy customers this holiday season need to be sure all channels are aligned and working properly.

An analysis of Amazon.com’s holiday pricing for its best-selling items reveals two key strategic trends.

According to research from product intelligence technology provider 360pi, Amazon’s top two price dynamic categories: were best-selling office/school products (55% repriced one day to the next) and best-selling toys/games (45%).

Other categories that saw a high level of price dynamism were electronics and clothing, which are both highly contested gift categories.

How many retailers have boasted of record sales and earnings in the third quarter? So far the answer is only one (hint: It hosts a bra and panty show on national television every fall).

EMV adoption by consumers is on the rise, even as merchants are struggling to catch up.

Those are among the key findings of a survey by Ingenico Group, which found that 60% of U.S. cardholders have received EMV cards from their banks/card issuers.

Out of the U.S. cardholders who have both EMV and magstripe cards, 54% prefer magstripe cards over EMV cards, with 44% attributing their preference to habit.

For more, click on the infographic below:

CVS Health on Wednesday announced a suite of new digital tools aimed at helping customers manage their health with more ease and efficiency, including the use of beacon technology to deliver in-store pharmacy messaging.

Retailers are advised to brace for a higher level of fraud online and across all channels this holiday season.

That’s according to ACI Worldwide, which based its recommendation on new benchmark data from millions of transactions from large global retailers. The company noted that fraud rates by volume have increased by 30%, compared to 2014 as consumers shop with more devices online and card issuers are slower to shut down accounts after fraudulent activity.