Data & Analytics

Reinventing brick-and-mortar retail hot topic at SPECS 2015
New York -- One of the most buzzed-about retailers in the country, Nadia Shouraboura, will present her singular vision of retailing in a digital age at Chain Store Age’s 51st annual SPECS Conference, March 15-17, 2015, at Sands Expo at the Venetial/Palazzo Hotel, Las Vegas.
Study: Retail lags behind other industries on Internet of Things security
Portland, Ore. -- Only 18% of retail IT security professionals expressed concerned that point of sale devices were being targeted by cyber criminals, and only 20% were “confident” that point of sale devices were securely configured, according to a study by Tripwire examining the impact of emerging enterprise security threats connected with the Internet of Things (IoT) in the retail industry.

Tech Bytes: Three IBM Commerce Insights on Retail IT

I recently spoke with Deepak Advani, new general manager of the IBM Commerce business unit, to get some insights on the current state of retail IT and what kinds of offerings for retail IBM Commerce is focusing on. Following are three insights from our conversation.

Hybrid Cloud is the Clear Choice
Best Buy launches flat-rate phone plan

Best Buy is partnering with Sprint on an exclusive unlimited data mobile plan that aims to shake up the wireless world.

The retailer is introducing the "Best Buy One Plan," which starts at $75 per month with a leased Android device.
Publix posts 7.4% increase in profits

Publix continues to be a blockbuster in its industry, as the grocery chain posted a 7.4% increase in profits in the fourth quarter.

The Florida-based retailer reported a profit of $453.3 million in the fourth quarter, compared to $422 million in 2013. Earnings per share for the fourth quarter increased to $0.58 for 2014, up from $0.54 per share in 2013. Publix reported net sales of $7.9 billion; same store sales increased 6.4%.
Apple, say hello to 'Samsung Pay'

Samsung Electronics Co. has thrown another hat into the mobile payment ring with its recent smartphone launch.

The company has unveiled two new flagship Galaxy smartphones and a mobile payments system in partnership with MasterCard. The new Samsung Pay will enable MasterCard cardholders to use their new Samsung Galaxy S6 phones for everyday in-store purchases. (Both phones will ship with the technology built-in.)
Lumber Liquidators hit hard by '60 Minutes' report

When Lumber Liquidators executives talked about earnings in a conference call last week, they alluded to an upcoming "60 Minutes" investigation of the company's business practices. Turns out, the CBS report was a lot more damning than some analysts expected.

The company's shares tumbled drastically on Monday, with the stock price falling more than 24%.
NPD partners with Slice for e-commerce data offering

Palo Alto, Calif. - Global information company The NPD Group has partnered with Slice Intelligence to provide comprehensive, retailer-independent e-commerce data available. For the first time, NPD will offer comprehensive, cross-retailer e-commerce data that is directly measured from e-receipts from Slice’s panel of two million consumers.

The data will be classified using NPD’s industry-standard product dictionaries, and validated by NPD’s benchmark databases.
Ross Stores reaps rewards of solid Q4

Dublin, Calif. – Costs and expenses did not grow at the same rate as sales during the fourth quarter of fiscal 2014 at Ross Stores Inc., resulting in significant net income growth compared to the prior year period. Ross Stores’ net earnings grew 14% to $248.53 million, from $217.95 million.

Sales climbed 10% to $3.03 billion, from $2.74 billion. Same-store sales rose 6%.
Barneys gets closer to the customer

New York - For the upscale, 33-store Barneys New York, customer experience is everything. Affluent shoppers buying high-priced merchandise have certain expectations beyond the availability of quality items, regardless of channel they choose.

“We want every customer to have an online experience personalized to their taste profile, preference and geography, just as we would do in our flagship stores,” Matthew Woolsey, executive VP of Barneys digital, told Chain Store Age.
Nike, Newport Beach, California

New York -- Fitness buffs can shop and also get in a workout at Nike’s new women’s store at Fashion Island, in Newport Beach, California. The 6,000-sq-ft. plus space combines the best of the company’s women’s products with an in-store fitness studio.

The glass- and wood-paneled studio, the first for Nike in a U.S. retail location, features free group or personal fitness training sessions. It also enable customers to try out training and running footwear and apparel.
Should branded manufacturers sell directly to consumers online?

It's the question on many branded manufacturers’ minds at the moment. Either you’re starting to think about ways to sell directly to consumers, or you’re brainstorming ideas to enhance your online strategy. E-commerce has shaken up the traditional model of selling solely to wholesalers and retailers. It’s also presented brands with new ways to engage with consumers and increase sales.