Data & Analytics

How good is your data?

Seventy-five percent of retailers believe inaccurate data is undermining their ability to provide an excellent customer experience, according to a study by Experian Data Quality.

After two years of development, Walmart’s OneOps cloud management and application lifecycle platform is being made available to the open source community in a move that highlights a sharp distinction with Amazon Web Services.
 

Slowly but surely, consumers are becoming open to the idea of switching from leather wallets to an electronic version.

According to the new “Let’s Get Digital” consumer survey from Citi Retail Services, digital wallet usage has increased by 20% in the past two years. Thirty-five percent of consumers used digital wallets at the end of 2014, and that figure rose to 55% by the end of the year 2015.

Google is being secretive about its “Project Wing” delivery drone program, but a patent filing gives some additional information about the effort. According to Fast Company, Google hopes to use remote wheeled delivery receptacles that will automatically guide drones to drop their packages. The receptacles will then complete the delivery on the ground. [Fast Company]

The eBay platform facilitated commerce of nearly $22 billion in the fourth quarter, a 5% increase, and counted roughly 265 million transactions during the holiday season.

A timely acquisition helped Coach Inc.’s post a sales gain in the second quarter — its first quarterly increase in 10 quarters.

The handbag and accessories retailer’s total sales increased 4.0% in the quarter ended December 26, to $1.27 billion, up from $1.22 billion in the year ago period.

Impulse buying is alive and well in the United States.

Conservative spending behaviors that made 2015 a challenging year for consumer packaged goods companies will remain intact for 2016, according to IRI, but there will be pockets of growth available to those who capitalize on 10 trends.