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Survey: The leading cause of fulfillment error is…
Retailers looking to place blame for problems with inventory or fulfillment may want to find a target besides their IT systems.
According to a new survey of 200 retailers from inventory management technology provider Stitch Labs, two-thirds (63%) of inventory or fulfillment issues are caused by human error from manual process management. Delayed shipment from suppliers causes another 15% of inventory and fulfillment difficulties, with faulty technology only responsible only 12.5% of the time.
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Seven signs of online fraud
Everyone knows detecting fraudulent e-commerce activity is crucial, but how do you know when something is up?
Fraud detection provider Simility aggregated patterns across 500,000 browser-based devices throughout January 2016. Analysts looked for patterns in the 10,000 (or 2%) of those devices that were in the hands of fraudsters and contrasted those with the other 98% of devices in the hands of good or “organic” users.
Simility discovered seven anomalies that were leading indicators of fraud:
