Data & Analytics

Haverty Furniture Company has been around since the late 19th century, but the specialty furniture retailer has a decidedly 21st century approach to energy management.

“We want Havertys to be the company everyone wants to come work for,” said Rawson Haverty Jr., senior VP of real estate and development, Havertys, during a session at Chain Store Age’s SPECS 2016 Conference, March 13 – 15, in Dallas.

When it comes to generating e-commerce revenue, retailers should focus heavily on customer retention.

According the fourth quarter 2015 E-commerce Quarterly report from online marketing technology provider Monetate, despite making up less than half of all e-commerce sessions (48%), returning visitors spent nearly $5.3 billion online. That figure is almost twice as much money as new visitors spent during the same timeframe ($2.7 billion).

eBay Inc. is attempting to streamline how it serves content to consumers.

eBay has found that online shoppers follow some common patterns in proceeding from wanting a particular item to purchasing it. These patterns are driving the retailer’s new product and search-related enhancements.

When it comes to buying products, consumers are particular about who and what they trust to get advice.

According to a survey of nearly 14,000 adults conducted in early March by social retail technology provider Collective Bias, Facebook and YouTube are the most persuasive social channels for consumer purchases. About 19% of consumers find Facebook to influence their purchasing decision most, with YouTube coming in second at nearly 18%. YouTube is especially popular with men (23%) compared to women (14%).

The Children’s Place has appointed an expert in financial auditing to its board.

The compay said John E. (“Jeb”) Bachman has been named to the company’s board of directors, effective immediately. Bachman will serve as an independent Class I Director and will stand for election at the 2016 Annual Meeting of Stockholders. Bachman will serve on the audit committee.

Destination Maternity says its turnaround efforts are working to drive long-term growth despite a decrease in same-store sales during the fourth quarter.

The company said that for the fourth quarter ended Jan. 30, same-store sales decreased 3.5%. The retailer's net loss improved to $3.1 million compared to a net loss of $17 million in the prior year quarter. Net sales were $118.3 million, compared with $121.2 million for the comparable three month in 2015.

Consumers are buying groceries online in increasing numbers, but are following specific trends.

According to a new survey of 12,000 U.S. grocery shoppers conducted by grocery retail consultancy Brick Meets Click and sponsored by SAP hybris, the percentage of U.S. consumers that have purchased groceries online in the past 30 days nearly doubled to 21% in the fourth quarter of 2015 from 11% in 2013. Forty-one percent of consumers have purchased groceries online at some point.

Petco has added two key leaders to its executive ranks and expanded the role of its supply chain chief.

The company announced that it has hired Jodi Watson as senior VP, Petco Direct, and Spencer Insolia as VP, Petco and president, Doctors Foster & Smith. The company has also named John Carcasi as senior VP, supply chain & merchandise planning, expanding his previous role to encompass all supply chain and inventory related activity across the company.