Data & Analytics

The ubiquity of consumer smartphones offers retailers a new purchase channel, as well as a new tool for customer outreach. According to the fourth quarter 2015 Mobile Wallet Report from Nielsen, 37% of more than 3,700 U.S. adult smartphone and tablet users said their purchases start with mobile shopping more than one-quarter to half of the time.

J.C. Penney continued a pattern set by Macy’s, Kohl’s and Nordstrom and reported dismal first quarter sales as traffic declined. Penney’s sales for the quarter fell to 1.6% to $2.81 billion, below analysts’ forecasts of $2.92 billion, from $2.86 billion in the year-ago quarter, as traffic declined and cool weather dampened demand for apparel. Same-store sales slipped 0.4%.

Ikea is going big in Memphis. The home furnishings giant plans to install the largest rooftop solar array in the state of Tennessee at its new store in Memphis. The 271,000-sq.-ft. Memphis Ikea is scheduled to open in late fall 2016, and panel installation for the solar energy system will begin this summer.

Even luxury department stores got no love from shoppers in the first quarter. Following a pattern set by Macy’s and Kohl’s, Nordstrom reported dismal results for the first quarter, including a steep drop in profit, with the only positive sign being the company’s off-price division. The retailer lowered its full-year outlook.

Party City Holdco Inc. narrowed its loss in the first quarter as gross margins improved. The party supplies retailer and wholesaler reported a loss of $394,000, in line with Wall Street expectations, for the quarter ended March 31, down from a loss of $8.5 million in the year-ago period. Total revenue was flat at $457.7 million, which missed Street forecasts.

The Department of Labor's (DOL) proposed overtime regulations are one step closer to becoming a reality for the American workforce. On March 14, 2016, the DOL submitted their final version of the regulations to the White House's Office of Management and Budget (OMB) for review, signifying the last step in the regulation becoming law.

Call it a spring retail funk. The day after Macy’s posted disappointing results for its first quarter, Kohl’s Corp. upped the ante, reporting an 87% drop in net income amid heavy one-time costs. Kohl’s net income for the three months that ended April 30, was $17 million, down 87% from the $127 million Kohl's earned in the year-ago period. Excluding impairments, store closings and one-time costs, net income was $58 million, down 55%.

For vertical medical accessory retailer Cielo Pill Holders, simply getting its products in front of potential customers is a key business challenge. To meet this challenge and also obtain third-party fulfillment support, North Bend, Washington-based Cielo has been leveraging the Amazon Exclusives program of the Amazon Marketplace platform since summer 2015. The Exclusives Program, which provides extra benefits in exchange for agreement not to sell items on any other third-party retail platform.