Data & Analytics

The month of June brought a welcome bit of news for beleaguered Gap Inc.   The company reported that net sales for the five-week period ended July 2, 2016 increased 2% to $1.57 billion.   “We are pleased to see better performance across the portfolio this month, partly driven by an improvement in June traffic trends, particularly at Old Navy,” said Sabrina Simmons, CFO, Gap Inc.  

Tom Petty fans can commiserate with retailers who report having difficulty implementing EMV due to slow movement from the payment card industry.   According to a new survey of retailers conducted by the National Retail Federation (NRF) in May and June, 48% of respondents had already implemented the new EMV chip card system or expected to have done so by the end of June. A total of 86% expect to have EMV up and running by the end of the year.  

A text-based “store” may sound like a flight of fancy, but Kaboom Chat is graphically bringing it to life.   The Dallas-based specialty comic book retailer is leveraging the Samus Chat text-based commerce app to offer a mobile store and informational platform. Kaboom Chat asks customers some discovery questions when they first register, which then enables the retailer to auto-populate the SMS-based store when they visit via mobile phone.  

Payment processing platform Worldpay isn’t naming names, but appears to be owning up to playing a major role in the Etsy transactional outage.   Since July 1, what Etsy has described as a third-party payments processing issue has stalled thousands or even millions of online transactions. In a running thread on the online marketplace’s “Bugs” community forum, some users have been posting that their delayed orders have gone through, but others still complain of inability to process payments.  

Market Track compared retail circular advertising in June 2016 vs. June 2015 and noted trends occurring across top retail chains.    Kroger increased their total circular pages by nearly 42% in June. Whereas in 2015 their 6/28 circular featured a handful of deals on patio furniture and accessories, their 6/29 circular this year featured a July 4th theme with several pages dedicated to grilling proteins, grilling accessories, patio equipment, and other holiday food and drink categories.  

Supervalu Inc. will serve as primary wholesaler for Indianapolis-based Marsh Supermarkets.   Supervalu has entered into a long-term supply agreement with, and will also provide some professional services to Marsh, which operates approximately 70 Marsh Supermarkets and O’Malia Food Markets stores across Indiana and Ohio. Marsh also operates 38 pharmacy locations.  

Sephora is adding a new false lash virtual try-on to its Virtual Artist app, as well as a new way to teach beauty with step-by-step virtual tutorials using augmented reality technology.   The launch is the latest in a series of digital enhancements powered by the Sephora Innovation Lab to customize the retailer's expanding beauty experiences.  

The Walmart Pay mobile digital payment service only began formal rollout in May 2016, but has already reached an impressive goal.   Initially announced in December 2015, Walmart Pay is now available of all of Walmart’s more than 4,600 U.S. stores. Available through the Walmart app for iOS and Android devices, Walmart Pay works at all checkout lanes, and with any credit, debit, pre-paid or Walmart gift card.