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Data & Analytics

  • Walmart adds to employee learning opportunity

    Walmart’s Lifelong Learning Program is getting a boost from a new partnership with educational technology and services company Cengage Learning.  

  • Study: Want to engage Gen Z? Here’s how

    Shoppers age 14-19, known as “Gen Z,” are not as hard to reach as some retailers think.  

  • Amazon Prime Day starts with some hiccups

    Online checkout problems are indicative of heavy e-commerce traffic, but still were not what Amazon.com hoped to see in the first hours of Prime Day.   According to multiple media reports, a glitch was causing problems for some U.S. and U.K. consumers attempting to check out their Amazon purchases the morning of Tuesday, July 12. Numerous shoppers tweeted their frustrations using hashtags such as #PrimeDay and #PrimeDayFail. A sampling of tweet complaints includes:  

  • Report: Walmart rolls out fresh employee carts

    Walmart has reportedly begun deployment of shelf-stocking carts designed to improve the produce shopping experience.   According to Reuters, the retailer has so far implemented what it calls “quality carts” at 500 U.S. stores, with plans to have them available at almost all locations in the U.S. by the end of the third quarter.   

  • Staples names new head of North American retail

    Staples Inc.is looking north of the border for an executive to lead its North American operations.   The office supply giant is promoting Steve Matyas to president of North American retail. Matyas had previously served as president of Staples Canada/Bureau en Gros since July 2000, and will continue to serve as a member of the company’s executive committee.  

  • Amazon lets consumers speak up for Prime Day

    Amazon.com has unveiled another new feature for its second iteration of Prime Day, and customer voices will be heard.   The e-tail giant is offering exclusive Prime Day deals for Amazon Prime members who use its Alexa voice-activated artificial intelligence platform through July 12. These offers will be good for eligible shoppers who order products using their voice on Amazon Echo, Echo Dot, or Amazon Tap devices.  

  • Havertys Q2 sales spring upward

    A shift in the timing of a major holiday was cause for celebration at home furnishings retailer Havertys Furniture Companies Inc.   Sales in the second quarter of fiscal 2016 at Havertys rose 4% to $194.8 million, from $187.7 million the same period a year earlier. Same-store sales increased 2.8%. Written total and same-store sales for the second quarter both rose 6%.  

  • Payment innovation heats up this summer

    A lot of attention has been paid to the impact of mobile wallets in the payment technology arena. However, other technologies are also emerging to make payment, among other shopping activities, easier and more efficient. For example, 1-800-Flowers.com is partnering with Amazon.com to make the digital ordering process (including processing and payment) even easier.  
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