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Data & Analytics

  • The retailer with the best digital gift card program is…

    Beauty giant Sephora scores the highest when it comes to online gifting.    That’s according to RSR Research’s sixth annual digital gifting benchmarking report.  Sephora came out on top, scoring 55 points out of a possible 66 points, followed by Starbucks (50.5) and The Home Depot (46.5). Rounding out the top five: Dunkin’ Donuts (44.5) and Amazon (43). (The top 25 retailers in the study are listed at the end of article.)    
  • Online home furnishings retailer moves into virtual reality

    Wayfair Inc. has launched an in-house developed virtual reality app to help customers plan their outdoor patio area.    The retailer’s new Patio Playground application uses Facebook’s Oculus Rift platform, Developed by Wayfair Next, the company’s in-house research and development team, the app allows shoppers to immerse themselves in an inspirational landscape, where they can explore, rearrange, and discover furniture and décor from Wayfair’s catalog.  
  • Q & A: Meeting the Rising Demands of Consumers in an Omnichannel World

    John Byrde, General Manager, Omnichannel Technologies of omnichannel commerce solutions provider Radial, discusses challenges and opportunities for retail CFOs who are evaluating IT decisions.

     

    Chain Store Age: How do you meet the needs of the modern omnichannel consumer?

  • Ikea to power up with fuel cells in Northeast

    Ikea is extending its renewable energy commitment with plans for its first biogas-powered fuel cell system on the East Coast.    The home furnishings giant contracted Bloom Energy, Sunnyvale, California, for the design, development and installation of the system, which will be located at Ikea’s location in New Haven, Connecticut. Combined with the 940.8-kW solar array that was installed atop the store in 2012, the fuel cell project will help generate a majority of the store’s energy onsite.   
  • Bonobos moves to the cloud for content management

    Bonobos has decided to move from a consumer file sync and share solution to enterprise-wide content management in the cloud.   The menswear retailer is deploying Box’s content management platform enterprise-wide for managing and collaborating on content in the cloud.  
  • Walmart and Jet.com: The future of clicks and mortar

    On Aug. 8, Walmart announced it would buy Jet.com -- one of the fastest growing e-commerce companies in the U.S. -- for a whopping $3 billion.   
  • Best Practices: Safeguarding Against Money Counterfeiters

    According to the United States Secret Service, there are $ 1 trillion bank notes in circulation. Of this, $2.5 billion is fake. In 2013, U.S. authorities recovered $89 million in counterfeit money. Unfortunately, this is not good news for businesses as these statistics affect them in a major way.   
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