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Data & Analytics

  • Walmart introduces hybrid loyalty program

    Walmart and its financial services partners have added a loyalty component to credit, debit and prepaid card offerings that provide an extra incentive to make online purchase.

  • Retail CEOs are most worried about…

    When it comes to what keeps retail CEOs up at night, put exchange rate volatility and over-regulation at the top of the list.

    That’s according to PwC’s 19th Annual Global CEO Survey, which explores top business concerns of retail and consumer product CEOs.

    Of the many different political, social and economic risks businesses face, those that concern retail sector CEOs the most are over- regulation (37% are extremely concerned), exchange rate volatility (36%), an increasing tax burden (33%), and social instability (29%).

  • Winning with experience one customer at a time

    The world’s greatest golfers will gather soon in Augusta, Georgia, for the 80th annual Masters golf tournament, an event with has many similarities to the retail industry and one that serves as a source of inspiration as we look to grow the PGA TOUR Superstore.

    Around every turn on the picturesque course, golfers are faced with new challenges and opportunities that require them to balance the risks and rewards of their decision-making against their ability to execute shots all while striving to prevail over a field of unmerciful competitors.

  • Bedding retailer names new execs to revive growth

    Select Comfort, operator of 490 Sleep Number stores, named several executives to key new roles following a supply chain disruption that cause fourth same-store sales to plummet 30%.

    Select Comfort named Suresh Krishna to the role of senior VP and chief operations, supply chain and lean officer, effective April 11. He will report directly to CEO Shelly Ibach and assumes responsibilities previously held by Kathy Roedel. She served as executive VP and chief services and fulfillment officer and will retire effective April 7.

  • This channel drives digital commerce growth

    Consumers are shopping online more than ever before, and are especially fond of one particular platform to support the activity.

    According to the comScore “2016 U.S. Cross-Platform Future in Focus” report from comScore, desktop and mobile digital commerce accounted for 15% of U.S. consumer spending in fourth quarter 2015. This was up from 12.5% the same quarter a year earlier and also represented an all-time high percentage.

  • Study reveals new opportunities for retailers in oft-ignored market

    The plus-size market is being reenergized by a new demographic.

    Teenage females in the United States are changing when it comes to the types of clothing sizes they are purchasing, according to the 2015 Women’s Special Sizes Study from The NPD Group.

  • In a hurry? Amazon wants to help

    Amazon Prime members looking to quickly reorder goods have an expanded assortment at their fingertips.

  • Uniqlo, London

    Uniqlo has completely revamped its flagship on Oxford Street in London, doubling the space from approximately 12,055 sq. ft. to 24,100 sq. ft. and adding two additional floors, along with a rooftop venue for special events.

    Designed in collaboration with the retailer’s longstanding, Tokyo-based design firm, Wonderwall, the store includes such signature Uniqlo accents as LED tickers and rotating mannequins.

  • Coffee giant among first to roll out new media platform

    Starbucks is one of the first brands to leverage a new music and entertainment media platform from PlayNetwork.

    To further increase both customer and employee engagement, Starbucks can now enable partners (employees) to select in-store playlists and provide a uniquely curated listening experience for customers. The chain is using the platform in more than 7,500 U.S. stores.

  • Exclusive: eBay Enterprise: Retailers enter new fulfillment era

    Chain Store Age recently spoke with Stefan Weitz, head of product and strategy at eBay Enterprise, about the changing nature of omnichannel retail and what it means for fulfillment strategies.

    How important is it for today’s retailers to have omnichannel fulfillment capability?

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