Data & Analytics

There are four main channels consumers use to initiate an online purchase, and each one results in a different experience.  

It’s been more than a year, but consumers still are not rushing to use Amazon Dash buttons.   New analysis of e-receipts from a daily panel of more than 4 million online shoppers from digital commerce research firm Slice Intelligence shows that fewer than 50% of people who bought a Dash button have actually made an order.  

Retail store expansion could get a boost from lower rents in the next 12 months as real estate investment trusts react to volatility in global financial markets, according to Pacific Investment Management Co.   In a report titled, “U.S. Real Estate: A Storm Is Brewing,” PIMCO portfolio managers John Murray and Anthony Clarke forecasted a drop of as much as 5% in commercial real estate prices due to a confluence of factors including public market volatility, tightened regulations, and uncertain foreign capital flows.

Hispanic shoppers enjoy grocery shopping significantly more than the average U.S. consumer, in part, because they consider the experience a social endeavor, according to a new study from Acosta Sales & Marketing and Univision, “The Why? Behind the Buy U.S. Hispanic Shopper Study.”  

Men’s apparel retailer Destination XL Group Inc. (DXL) is trying to make sure customers are satisfied at the very beginning of the fulfillment process.   DXL is utilizing the EZ-Ship Scan/Pack solution from supply chain management technology provider NGC Software. DXL will use EZ-Ship to reduce chargebacks and packing errors by validating the contents of each carton and shipment sent from its factories.  

Every seven seconds, a Baby Boomer turns 50. Boomers represent a substantial and critical employee demographic for retailers. The retail trade industry in the U.S. employs 15 million people, or nearly 10% of the workforce, and approximately 38% of this workforce is over the age of 50.   

I recently had the opportunity to visit the Wayfair Next innovation lab at Wayfair’s downtown Boston headquarters.   My genial hosts, Wayfair co-founder Steven Conine and Wayfair Next director Mike Festa, explained the lab’s mission and let me demo some very cool technologies.  

Many kids are just starting their summer vacations, but back-to-school shopping is well underway.  

Watch out Best Buy, the nation’s largest ecommerce retailer is on your tail.   According to a report by barrons.com, Amazon has moved ahead of Walmart to take the number two spot, behind Best Buy, as the nation’s largest electronics retailer.    

J.C. Penney announced a positive development on the financial front.   The department store retailer announced it has successfully completed refinancing its $2.25 billion five-year senior secured term loans, which should generate about $24 million in interest expense savings.