Data & Analytics

The Retail Cyber Intelligence Sharing Center (R-CISC) has announced featured speakers for its Retail Cyber Intelligence Summit, held October 3 - 4, 2017, in Chicago.    Among the keynote speakers are Rich Agostino, chief information security officer at Target Corp, who will lead a session titled, "Stepping into Leadership: Staying Ahead of Today's Threats and the Evolving CISO Role," and Kostas Georgakopoulos, CISO at Procter & Gamble, leading a session on the next evolution of information security.  

Wages

No matter how many robots, kiosks and shiny technology are readily available to improve the in-store experience, retail stores still need human power to operate and provide personalized customer service through store associates. After all, the human touch still gives brick-and-mortar retailers a key advantage over e-commerce merchants.   

U.S. consumer sentiment rose to its highest level since January in early August, reflecting optimism in the overall economy and in personal financial prospects.     The University of Michigan's consumer sentiment index rose to 97.6 in the first half of August from 93.4 in July, which was an eight-month low.  Economists estimated the index would hit 94 in August.   

Foot Locker reported grim results for its second quarter, and suggested that it may be mulling store closures.   

Walmart is ensuring all in-store merchandise is ready for shoppers when they want to make a purchase.  

Parents may be using mobile to look for deals this back-to-school season, but most purchases are happening in-store.   Sixty-eight percent (68%) of shoppers will make their back-to-school purchases in-store vs. 32% who would prefer to shop only online, according to the “2017 Back-to-School Sales Report,” from ChargeItSpot.  

Dunkin’ Brands is giving mobile customers another way to fulfill their caffeine fix.    In a bid to add more convenience to their “Order on the Go” service, the quick service giant is adding curbside delivery to its menu of order fulfillment options. Once customers place their order via their mobile app, they can pick up their order in-store, at drive-thru, or pull into a dedicated parking spot where an associate will deliver it to their car.