Skip to main content

Data & Analytics

  • Amazon blends online and offline

    Eleven brick-and-mortar stores — and counting. That’s where Amazon Books stands after the opening of its new outpost in New York.

    Located on 34th Street across from the Empire State Building in Midtown Manhattan, the 5,200-sq.-ft. store is part bookstore, part high-tech electronics shop, with a cafe for shoppers to linger in.

  • Staying connected

    Retailers industrywide are pulling out all the stops to stay connected with their customers — but not all are succeeding.

    Omnichannel customers expect that their favorite retailers deliver a seamless, consistent, convenient and fast experience regardless of whether they shop online, on their phones or in a store. While retailers are striving to create a unified omnichannel journey, they still struggle to keep up the pace.

  • Five Common—and Costly—Omnichannel Mistakes

    Brick-and-mortar retailers collectively have staked their claim online, accounting for at least half of U.S. e-commerce sales. The trouble is, most of them are losing money at it.  

  • Winter facilities preparation

    From parking lots and roofs filled with snow to sustained below-freezing temperatures, winter brings with it a long list of facility maintenance concerns for retailers. Here are some tips to ensure facilities are properly vetted for cold weather.

  • Publix signs on as anchor at new Alabama center

    Thanks to Wernher von Braun, who developed the Saturn V rocket in the Alabama town, Huntsville is known as the Rocket City. Now the appellation is being applied to its population.  

  • Dollar General to offer tuition assistance

    Dollar General wants to make it easier for its employees to pursue higher education.   In a newly announced partnership with Bellevue University, all full-time and part-time Dollar General employees now qualify for $8,000 and $5,250 respectively in tuition assistance after working at Dollar General for a minimum of 30 days. Plus, immediate family members of employees are eligible for up to $2,625, as well.  

  • Toy retailer prepares for newest business channel — an online marketplace

    Toys “R” Us is adding a new customer touch-point that it will use to get merchandise into shoppers hands faster.  

  • Omnichannel personalization

    With more customer-specific information filtering into retail enterprises, brands are primed to deliver more personalized, seamless experiences. Such efforts not only drive repeat visits and purchases, but also “help retailers to differentiate themselves in the marketplace, and get closer to the customer,” said Tom Moore, industry lead of retail and hospitality at Zebra Technologies.

X
This ad will auto-close in 10 seconds