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Data & Analytics

  • Uber, Visa partner with local merchants to offer discounted rides

    Uber riders in San Francisco and Los Angeles are getting even more benefits when they book a ride. A partnership between Uber and Visa will enable customers to earn discounted rides when they use their Visa credit card on file with Uber at their favorite local merchants.  
  • Lowe’s reboots customer engagement with in-store robots

    Eager to streamline the in-store shopping experience, Lowe’s will introduce a fleet of retail service robots this fall throughout select stores in the San Francisco Bay area.  
  • Dismal Q2 puts Abercrombie turnaround in question; to close more stores

    Abercrombie & Fitch Co.’s turnaround was called in to question on Tuesday as the chain posted a wider loss in its second quarter, hurt by a decline in tourist traffic at its flagship locations.     The teen apparel retailer also revealed that it expects to close up to 60 U.S. stores as their leases expire this fiscal year. On its quarterly conference call, company executives said the chain has flexibility to close even more stores, with about half of its U.S. leases expiring by the end of 2017, the Wall Street Journal reported.
  • Footwear retailer beats Street in Q2; identifies cost savings

    DSW Inc. on Tuesday posted better-than-expected results for its second quarter and reaffirmed its full-year outlook.    The company also said it expects to see $25 million of annualized savings in 2017 as a result of a restructuring program it launched earlier this year, with about $7 million of the total to be realized this year. The retailer said the savings would result “from organization realignment and improvements in procurement and other business processes.”  
  • Coupon usage — print and digital — rises

    Consumers aren’t ready to let go of print coupons.   A majority (58%) of respondents reported using more print coupons over the past year, according to the 2016 Purse String Survey by Valassis. Thirty-eight of respondents said the same about mobile coupons and 32% are using online coupons or coupon codes more often.  
  • Report: Email campaign opening rates are highest on…

    Staying true to the adage, “timing is everything,” retailers must be mindful that the best days for email-driven engagement don’t necessarily translate into same-day conversions, according to a new report from Yes Lifecycle Marketing.  
  • Report: Retailers should respond to needs of ‘silver’ shoppers

    Convenience stores stand to benefit the most from a greying population. That’s according to new report from Fung Global Retail & Technology which looks at the impact of the growing 65-and-over population on global economies, industries and retail.   
  • C-store chain in money-saving lighting retrofit

    Quik Mart Stores has made the move to LED lighting.      The Tucson, Arizona-based convenience store/gas station chain replaced the existing fluorescent and HID interior and exterior lighting with solid state LED lighting at 25 locations in the Tucson market.     The retrofit was completed by SCS Energy Solutions Corp.’s SCS Lighting Division, which also developed a solution for beverage and freezer cooler lighting, as well as enhancing existing merchandise displays.  
  • Sephora, Michigan Avenue, Chicago

    Sephora has debuted its high-tech, high-service Beauty Tip Workshop format on Chicago’s Michigan Avenue.    The 10,040-sq.-ft. store offers an array of classes, group as well as one-on-one makeovers and boasts a number of innovations, including a new digital makeover guide.   Click here for more. 
  • Sephora goes high-tech in Chicago

    Sephora has brought its tech-savvy Beauty TIP Workshop store format to Michigan Avenue in Chicago, complete with some new flourishes.    At 10,040 sq. ft., the new store is the beauty giant’s 400th freestanding location in North America, and only the fourth here to feature the TIP (teach, inspire, play) format. The other locations are Powell St., San Francisco; Prudential Center, Boston; and Yorkdale Shopping Centre, Toronto.   
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