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Data & Analytics

  • Survey: Retail sites pick up steam among consumer searches

    Search engines are getting knocked down a peg when it comes to where consumers begin their online research.   More than two-thirds (67%) of shoppers now begin their online searches on a retail site, not a search engine, according to “Browsing & Buying Behavior by Category: 2016,” a report from HookLogic.   
  • Tech Bytes: Note to retailers: Time to make the shift to unified commerce

    It happens all the time. A customer goes on a shopping spree, gets home and checks email — only to find a valuable promotion for a store she just left. In an era when time-starved customers are more digitally-savvy than ever before, retailers need to step up and manage a brand in total versus managing separate channels if they want to maintain loyalty.   
  • Report: Whole Foods demonstrates advantages of rapid solar rollouts

    A new report makes the case for taking a standardized approach to rapidly rollout of solar rooftop installations may    An analysis by the Retail Industry Leaders Association and The Solar Foundation found that Whole Foods Market’s approach to rooftop solar installations in multiple facilities could be a valuable model for other retailers to consider.  
  • Rutter’s Farm engages on-the-go shoppers

    The fuel pump is becoming an increasingly critical customer touch point.

    Often overlooked in the omnichannel experience, convenience store fuel pumps are a prime way to reach on-the-go shoppers. Extending their partnership with NCR, Rutter’s Farm is adding a new outdoor payment terminal to reach this time-pressed customer segment.

  • Report: EU consumers eye returns before even buying

    European consumers seem to be taking the adage, “buyer beware” very literally.

    Unsure whether their online purchase will satisfy their needs until it actually arrives, 54% of shoppers reported they think about returning an item before they have even purchased it. And this mindset runs the gamut from decisions about apparel and electrical goods to home decor and furniture, according to “Making Money Out of Returns: The Essential Guide to Managing International Returns,” a report from fulfillment provider B2C Europe.

  • Target first out of the gate with holiday hiring plans

    The holiday hiring wars have begun.

    Target Corp. is the first national retailer to announce its holiday hiring plans with the news that it plans to hire 70,000 seasonal store associates. The amount is the same as last year.

    In addition, the discounter plan to hire 7,500 employees to work in its distribution and fulfillment facilities during the holiday season, which is slightly up from last year.

  • Innovative concept changes things up at Santa Monica Place

    Out with the old, in with the new at Macerich’s Santa Monica Place, in Santa Monica, California.      WithMe, an interactive brick-and-mortar shopping experience that features limited runs of traditional and pure-play retail brands, has opened three new fashion pop-ups in its flagship space at the mall.  
  • Survey: Social media driving shopping decisions

    Thirsty for meaningful brand interactions, consumers are turning to social media more regularly.
     
    While it’s still largely used for socializing and product discovery, social media is increasingly influencing consumer purchasing decisions, according to “Shopping’s Social Influence,” a new report from digital advertising and analytics firm Adlucent.
     

  • Report: Mall traffic up with teens

    Teens are returning to one of their former favorite destinations.
     
    According to a survey by Willian Blair of teens and young adults, teens are visiting malls more in 2016 than they were in 2015, benzinga reported.
        

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