Data & Analytics

Taking a lesson from B.F. Skinner, Office Depot is taking steps to reward college students for refraining from using their phones at the most critical time of the day — during class.   College students are so obsessed, and thus distracted, by their phones that 33% said they checked their device a minimum of 10 times a day, according to a study conducted by the College of Journalism and Mass Communications at the University of Nebraska-Lincoln  

Chain Store Age is pleased to announce that its sister brand, Retailing Today, has become part of a larger, more robust Chain Store Age, one with greater industry coverage and retail audience reach.   “With the merging of Retailing Today into Chain Store Age, readers and advertisers can expect a comprehensive brand representing the full range of omnichannel retail operations,” said Gary Esposito, group publisher, Chain Store Age.  

On the heels of announcing plans to open smaller, “local” stores, lululemon athletica hopes to further extend the breadth of its brand by expanding its ship-from-store service — just in time for the upcoming holiday shopping season.    The program, which currently encompasses 11 stores, will grow to 65 locations, a move that will streamline fulfillment of online orders, Laurent Potdevin, lululemon’s CEO, said during the company’s fiscal second quarter 2016 earnings call last week.  

A pioneer in mobile ordering and payment capabilities, Subway is making a bold move to keep its digital strategies innovative.  

The ability to scale solutions as a means of meeting customer expectations is the name of the game in omnichannel success.    By adding a new cloud-based retail suite, DSW is modernizing its back-office applications, and adding a new level of flexibility, security and innovation required in an always-evolving omnichannel landscape.   

Retail success is based on a blend of art and science. Office Depot is such an advocate that it is expanding its use of customer insights and dedication to customer science.  

Cabela’s is known for transforming mere customers into raving fans. To elevate these efforts, a new optimization solution will help associates further improve in-store customer engagement efforts, from both tactical and strategic levels.  

Francesca’s Holdings Corp. posted better-than-expected sales and earnings for its second quarter, helped in part by higher online sales.   The retailer reported a profit of $10.6 million, or 27 cents a share, compared with a profit of $9.3 million, or 22 cents a share, in the year-ago period.      Sales increased 9% to $115.3 million, helped by a net gain of 44 stores over the year-ago period. Online sales rose 37%.    

With its mobile traffic growing on a seemingly daily basis, Crate and Barrel is future-proofing its mobile experience.  

Casey’s General’s Stores on Tuesday detailed an aggressive store expansion and renovation schedule along with record earnings for its first quarter.   The Iowa-based chain expects to build or acquire 77 to 116 stores, replace 35 existing locations, and complete 100 major remodels in its current fiscal year. Currently, it has 39 new stores under construction, including its first store in the state of Ohio.