Data & Analytics

Holiday e-commerce sales in the U.S. are estimated to approach $90 billion in 2016, representing a 13% increase from 2015, according to Practical E-Commerce. This can be either a massive opportunity or a massive struggle for retailers depending on whether or not they’re prepared to handle their consumers’ online shopping activity.   

Urban Outfitters posted sales and earnings for its third quarter that failed to meet analysts expectation amid a traffic slowdown and increased promotions at its Anthropologie and Free People stores.   Urban Outfitters earned $47 million, or 40 cents a share, in the third quarter ended Oct. 31, compared with $52 million, or 42 cents a share, in the year-ago period.   Sales rose 5% to $862 million, compared with $825 million a year ago. Same-store sales, which include online, rose 1%.  

Frustrating digital experiences will land brands on the naughty list this holiday season.   In fact, 81% of frequent online shoppers said they have previously been frustrated with slow-loading websites, mobile sites or native mobile apps, with over three-quarters (76%) saying if a retailer’s web site or mobile site performs poorly they tend to avoid shopping there again.  

With the Centers for Disease Control & Prevention reporting more than 1,000 forborne outbreaks annually, Walmart is taking a proactive stance.  

As the holidays approach, this group of retailers is feeling very confident about its financial health.        Eighty-percent of middle-market retailers (revenue between $5 million and $2.9 billion) rated their overall financial condition as healthy or very healthy in the 8th annual CIT Retail Outlook. Sixty-percent expect an increase in total sales of more than 5% for the 2016 holiday season, compared to only 33% three years ago.    

With the Black Friday weekend nearly here, there are clear winners when it comes to social media engagement.   At the head of the class is Sephora, with 2.4 million consumer interactions (reactions, comments, shares, retweets, favorites) across Facebook, Twitter and Instagram. Sephora’s top status is being driven by its success on Instagram, a site that reveals high consumer enthusiasm for the retailer’s offerings of makeup box sets and key brands, such as Bite Beauty and Urban Decay, as well as its own collection.

The contractor that flies packages for Amazon and DHL Worldwide Express, ABX Air, has asked a federal judge to force its striking pilots back to work as it looks to put an early end to what could be a major disruption to holiday deliveries, Bloomberg reported.   

An LED upgrade has added to Rosenberg True Value Hardware’s to bottom line profitably.     The retailer, who operates two True Value stores in Michigan (in the towns of White Cloud and Grant), switched out the existing T8 fluorescent lamps in the stores in favor of 18-watt, 2200 lumen, 4000K, four-ft. T8 LED linear tubes (from EarthTronics, Muskegon, Michigan).   

Nordstrom is taking its gift card program industry-wide.   Leveraging its partnership with CashStar, Nordstrom is using the CashStar Business platform to streamline the sale of its gift cards — both plastic and digital — to business partners.   Called the Nordstrom Gift Cards for Business program, the department store retailer is streamlining orders, and enabling partners to securely place, pay for and manage orders, as well as load cards with $5 to $2,000 per card.  

In October of this year, Periscope By McKinsey conducted online research of more than 1,000 consumers in the U.S. to understand their attitudes towards Black Friday and expected shopping patterns.