Predictive Analytics

New York City -- Finish Line has chosen Maxymiser, a global expert in conversion rate optimization solutions, to perform website testing and segmentation for finishline.com. Maxymiser will help Finish Line successfully implement website optimization to improve the online customer experience and achieve business goals.

New York City -- Sam’s Club has selected DemandTec’s Deal Management software service to enhance its eValues program.

Costco and BJ’s Wholesale Club continue to produce solid sales growth aided by high gas prices, shoppers desire to save money and their ability to pass through food price inflations.

July same-store sales at Fred’s declined 0.5% and that’s not a particularly good sign for Walmart, as the company prepares to release its quarterly results on Aug. 16. Fred’s appeals to lower income shoppers at its 672 stores in the Southeastern U.S. where the company has considerable overlap with Walmart.

By Scott Zimmerman

The days of collecting customer feedback through an annual survey are over.  Today, retailers are utilizing online and mobile tools that not only serve as “real-time” feedback mechanisms, but also act as bustling hubs of customer conversations and activity online.

DEERFIELD, Ill. — Walgreens on Wednesday reported July sales of $5.82 billion, an increase of 4.7%.

JACKSONVILLE, Fla. — Winn-Dixie Stores announced that it expects to report net sales of approximately $6.9 billion compared with $7 billion for the prior fiscal year (which included an extra week), reflecting a 0.1% decrease in identical-store sales. Net loss from continuing operations is expected to be approximately $30 million or 54 cents per diluted share, compared with net income from continuing operations of $37 million or 67 cents per diluted share for fiscal 2010. 

Charleston, S.C. -- PeopleMatter, a talent management solution provider for the service industry, said that Apple Sauce, LLC, a major franchisee in the Applebee’s system, has selected the the PeopleMatter Platform for talent management to find, develop and manage talent. The solution will be used for more than 78 Applebee’s locations in Indiana, Ohio, Illinois and Florida.

Markham, Ontario -- Maple Lake Ltd. said that Aerosoles has selected Maple Lake’s QuickAssortment software to refine and centralize the retailers’ merchandise, store and assortment planning activities. The retailer has already completed Phase I of the implementation process.

TOANO, Va. — Lumber Liquidators second-quarter sales increased 4% to $175.5 million, up from $168.7 million in the same quarter last year.

But at comparable-stores decreased 7.9%, and net income decreased to $5.3 million in the second quarter, down from $9.1 million in the second quarter of the prior year.