Predictive Analytics

The warehouse is shifting from a building where you keep stuff to an intelligent hub that supports order management, customer service and general productivity.

More retailers are suffering data breaches, but the industry is also feeling an increased level of capability to deal with them.

According to a new study of more than 200 IT professionals from security technology provider Tripwire Inc., 33% of retailers say they have experienced a breach where intruders stole or gained access to personally identifiable information, This is more than double the 14% who had experienced this type of breach in 2014.

East Coast Wings & Grill’s ambitious growth plans are poised to benefit from a data-driven approach to site selection made possible by the Buxton Analytics Platform.

The casual dining chain currently has 31 locations and has signed agreements to add 80 new restaurants across the country within the next five years. To ensure those restaurants are in the optimal locations, East Coast Wings & Grill partnered with customer analytics firm Buxton.

The Internet of Things (IoT) is one of the hottest topics in retail technology. While there has been a lot of talk about IoT’s status as a game-changer for retail, there has been less discussion on exactly how it will drive industry transformation.

Here are three specific ways IoT will bring about a new era in retail operations.

Automatic shopping

A look at cybercrime, data breach and security threat trends from 2015 demonstrates that criminals are indeed creatures of habit.

According to the Trustwave 2016 Global Security Report, which analyzes results of Trustwave security investigations during 2015, retail was the most targeted industry for data breaches. Twenty-three percent of Trustwave data breach investigations involved retailers. North America was the most popular geographic location for cyberattacks, with 35% of all Trustwave investigations occurring on the continent.

One key area of the supply chain is an area of concern for almost three-quarters of North American retailers.
 

One key area of the supply chain is an area of concern for almost three-quarters of North American retailers.

Energy that comes from an unlikely source will help power a distributed center operated by Stop & Shop Supermarket Company.

The retailer has opened a “Green Energy Facility,” in Freetown, Massachusetts, that will convert inedible food from Stop & Shop’s 212 New England stores into energy that will help power the company's distribution center in Freetown.

While high bounce and exit rates can be frustrating to online retailers, nothing irks them more than seeing a high percentage of abandoned carts.

You were “this close” to making the sale. But somewhere along the sales journey, the shopper got frustrated or lost interest and left. Why? Chances are it was because you, the retailer, didn’t do enough to keep the customer engaged and motivated to complete the sale.

‘But people love our website!’ you say. ‘Shoppers adore our clothes!’ ‘What more do we need to do?’

Office Depot Inc. is turning to virtual reality (VR) to enhance how products are displayed and merchandised in its stores.

The retailer is leveraging the ShopperMX online 3D VR platform from InContext Solutions to create engaging in-store experiences that provide customers with hyper-realistic virtual simulations. This may include virtually enhanced signage and product displays, as well as entirely new store concepts.