Consumer Analytics

LOUISVILLE, Ky. — GE's Brillion-enabled products have made their retail debut at Sears.

Starting Thursday, more than 100 Sears stores in the Northeast will offer the GE Get Connected Starter Kit, plus the GE programmable thermostat and GE’s award-winning GeoSpring Hybrid Water Heater, all with Brillion technology, in one location.

SEATTLE — Another day, another toy list, this time from Amazon.com. The company has launched its 2012 holiday toy list and corresponding web page, where customers can discover hundreds of this year’s most popular and top rated toys, books, video games, electronics, movies, sporting goods and more.

SAN JOSE, Calif. — Revenue at eBay rose 15% to $3.4 billion for the third quarter ended Sept. 20 from the the same period last year. The company reported third quarter net income on a GAAP basis of $597 million, or 45 cents per diluted share, and non-GAAP net income of $718 million, or 55 cents per diluted share. GAAP and non-GAAP net income were up 22% and 14%, respectively, year over year due primarily to strong top-line growth.

Whiting, Ind. — An online consumer survey shows that nearly half of consumers go into brick-and-mortar stores with their smartphones to research items without buying them and then looked for the same item at a lower price online.

The 2,361-adult survey, conducted by Harris Interactive on behalf of CouponCabin.com between Sept. 18 and 20, found that 43% of smartphone and tablet owners have engaged in the practice, known as "showrooming."

A funny thing happened on the way to the department store: luxury goods became accessible to consumers online and at increasingly deeply discounted prices. Thanks to a spate of discount websites offering “flash sales” or exclusive, limited-time offerings, the flash sale phenomenon has revolutionized the way consumers shop, offering an entry into the luxury market at a fraction of the price.  

WHITING, Ind. — An online consumer survey shows that nearly half of consumers go into brick-and-mortar stores with their smartphones to research items without buying them and then looked for the same item at a lower price online.

The 2,361-adult survey, conducted by Harris Interactive on behalf of CouponCabin.com between Sept. 18 and 20, found that 43% of smartphone and tablet owners have engaged in the practice, known as "showrooming."

PALO ALTO, Calif. — Shopping app Shopkick has gotten a new look and user interface, making it easier for shoppers to earn rewards and for brands and retailers to engage with their customers.

Plainview, N.Y. -- Out-of-stocks are the most important overall element that impact satisfaction with the grocery trip experience, according to a study by The Retail Feedback Group. Satisfaction among shoppers unable to find all items they had planned to buy on their shopping trip averaged 3.97 on a five-point scale (with 5 as the highest), compared with 4.54 among shoppers who did find all items.