Consumer Analytics

Washington, D.C. -- A report released Monday by the Commerce Department showed that retail sales in the U.S. climbed more than anticipated in September, boosted by unexpected increases in household spending.

Sales advanced 1.1% in September, on the heels on a 1.2% increase in August that was the biggest since Oct. 2010. The median forecast of 77 economists surveyed by Bloomberg called for a 0.8% rise in September.

Minneapolis -- Best Buy Co. received its highest score ever from the Carbon Disclosure Project (CDP), which represents 655 institutional investors with $78 trillion in assets, for its performance and approach to the disclosure of climate change information.

Petaluma, Calif. -- Research results released Wednesday by multichannel commerce solution-provider MarketLive found that mobile will be used heavily for researching deals, making purchases and connecting with merchants across channels this holiday season.

According to the annual "Mindset of a Multi-Channel Shopper" survey, in 2012, customers will spend about the same amount on holiday gifts as last year—but a greater share of that spending will be online.

Miami -- While out-of-stock items and inventory performance remain top-of-mind, retailers' concerns about understanding customer preferences — along with their own ability to respond to those preferences with new ideas about pricing and promotions — have become top business challenges, according to a survey of 96 retailers published Wednesday by Retail Systems Research.

Los Angeles -- Frozen yogurt chain Pinkberry said Wednesday it has launched a loyalty card – Pinkcard – that will be centered around the debut of the chain’s new mobile app.

The app, free to download on both iOS and Android platforms, is being simultaneously launched with the new loyalty program.

Cambridge, Mass. -- Dollar General is the overall basket price leader delivering a substantial savings to value shoppers, according to Kantar Retail’s second annual opening price point (OPP) survey. Walgreens, for the second year, had the most expensive total basket, driven by sharply higher edible and non-edible grocery baskets  

Chelmsford, Mass. -- The Kronos Retail Labor Index (RLI) rose to 4.5% in September, the highest reading in four years. (The Index is defined as the ratio of hires to applications within a given month, expressed as a percentage. A level of 3.0% means that for every 100 applications received, three hires occurred.)

Deciding back in January 2011 to spend roughly $1.8 billion to acquire 220 Zellers’ leases was easy compared to the challenge Target has undertaken more recently in Canada.