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Consumer Analytics

  • Confidence up in April

    New York City -- Consumers grew more confident in May amid job gains and slightly declining gas prices. The Thomson Reuters/University of Michigan final index of consumer sentiment increased to a three-month high of 74.3 from 69.8 in April.

    Economists polled by Reuters had expected the index to be unchanged from the preliminary figure. At the same time, income expectations remained at low levels.

  • Oracle’s debuts next-generation business intelligence applications

    Redwood Shores, Calif. — Oracle on Thursday unveiled a prebuilt business intelligence application for retailers.

    The new application, Oracle Retail Merchandising Analytics, uses Oracle Business Intelligence applications to access and analyze data from multiple applications such as financial and workforce management, customer relationship management (CRM) and retail operations.

  • GNC adds PayPal’s Mobile Express Checkout

    Pittsburgh — General Nutrition Centers, has added PayPal's Mobile Express Checkout to its mobile site. The integration was made exclusively by mobile and social commerce provider, Branding Brand, without any involvement from third-party service providers, and makes GNC one of the first to implement this feature on its mobile site.

  • Get schooled on where college students shop

    OBERLIN, Ohio — Walmart and Target are the top go-to retail stores for college students, according to a new study.

  • Report: Consumer confidence declines to nine-month low

    Washington, D.C. -- A report released Thursday by Bloomberg said that consumer confidence fell last week to the lowest level in nine months as the cost of fuel pinched U.S. household budgets.

    The Bloomberg Consumer Comfort Index declined to minus 49.4 in the period to May 15, the worst reading since August, from the prior week’s minus 46.9. A gauge of personal finances plunged to the weakest level since October 2009, and a monthly measure of economic expectations held at a seven-month low.

  • Amazon to expand customer service center

    GRAND FORKS, N.D. — Amazon.com announced that it plans to expand its customer service center in Grand Forks, N.D.,  creating more than 200 full-time jobs and hundreds of seasonal jobs at the facility by the end of 2012.

  • Target Q1 profit up 2.7% on credit-card business gains

    Minneapolis -- Despite weakened sales in the first quarter ended April 30, Target Corp. saw net income rise 2.7% on the strength of its credit-card business.

    The retailer reported on Wednesday net income of $689 million in the first quarter, up from $671 million in the year-ago period.

    Total revenue rose 2.2% to $15.94 billion. Same-store sales rose 2%.

    Analysts expected revenue of $16.02 billion.

  • Winn-Dixie CEO confident in outlook

    JACKSONVILLE, Fla. — Winn-Dixie president, chairman and CEO Peter Lynch expressed confidence in the grocer as it heads into its fourth quarter, maintaining that the grocer's estimated adjusted EBITDA will come in at the lower end of the $100 million to $130 million range for fiscal 2011, a 52-week period ending June 29, in light of relatively flat third-quarter results.

  • Deloitte Consumer Spending Index reports sharp decline

    NEW YORK — The Deloitte Consumer Spending Index, which tracks consumer cash flow as an indicator of future consumer spending, fell to 3.16% from an upwardly revised gain of 3.78% a month ago.

    The index showed the largest single month decline since November 2007.

    Deloitte said that the index, which is comprised of four components — including tax burden, initial unemployment claims, real wages and real home prices — saw a drop due to "a sharp deterioration in real wages coupled with a rise in jobless claims."

  • Poised for online improvement in the fall

    Target ranked 49th on a list of the nation’s 100 largest online retailers based on an annual assessment conducted by the research firm ForeSee Results. The firm said that customer satisfaction with e-tailers is at an all time high with an overall median score of 78 on a scale of 100. Target scored a 78 compared with top-ranked Amazon.com at 86 and bottom ranked RueLaLa.com at 70. The company could make a major move up the ranking by this time next year as a major relaunch of Target.com is planned for this fall just as millions of shopper head online for holiday shopping.

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