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Survey: U.S. companies are losing 23% of online revenue to poor service
San Francisco -- Survey results released Tuesday by online customer experience management firm Tealeaf and conducted by Econsultancy showed that nearly 23% of online revenue is lost annually by U.S. companies due to poor online customer experiences.
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Bloom implements iPhone application
Salisbury, N.C. -- Grocery chain Bloom said Tuesday it has introduced a free iPhone application that will allow its customers to access weekly specials, search recipes, manage shopping lists and find their nearest Bloom.
"At Bloom, we look for opportunities to leverage technology to enhance our guests shopping experience," said Tammy DeBoer, VP of Bloom. "This new mobile application, from Mercatus, is user-friendly and makes it easy for our shoppers to connect with us and plan family meals."