Consumer Analytics

Heading into the 2013 holiday season, NPD is forecasting that full year consumer electronics sales will rise by 9%. According to NPD’s 2013 Household Penetration Study, nearly 72% of consumers expect to buy a consumer electronics product in the next 12 months.

The report found that big ticket items like flat-panel TVs and tablets are fueling the increase in spending. Throughout the next two years, 28% of consumers expect to buy a flat-panel TV while 20% intend to buy a tablet, representing the highest purchase intent levels of all devices measured. 

New York -- A disconnect between chief marketing officers and chief information officers threatens the ability of companies to deliver effective customer experiences, according to a new study by Accenture. Only one-in-10 of executives believing collaboration between CMOs and CIOs is currently at the right level.

New York -- The Deloitte Consumer Spending Index remained flat in July as improvements in real housing prices and labor markets offset weakness in other areas. The Index, which tracks consumer cash flow as an indicator of future consumer spending, remained at 4.4 this month.  

Lubbock, Texas -- The United Family, parent of United Supermarkets and several other grocery store banners, has launched a texting program designed to enhance shopping experiences of United Supermarkets, Market Street and Amigos guests. Shoppers who opt-in to the texting program will receive product information and savings opportunities they can use instantly.
 

Worse than expected second quarter sales results at Dick’s Sporting Goods sparked new consumer spending concerns and prompted the company to lower its full year profit forecast.

Dicks said sales for the quarter ended August 3, increased 6.6% to $1.5 billion, however same store sales fell 0.4%, versus a planned 2% to 3% increase, when adjusted for a 53rd week in 2012. Profits for the period totaled $84.2 million, or 67 cents a share, compared to $53.7 million, or 43 cents a share.

With the addition of an Android app, mobile workforce leader Gigwalk expects its on-demand workforce to soon exceed 600,000.

The two-year-old San Francisco-based technology company already has 325,000 workers, known as Gigwalkers, using its app on iPhones to perform a variety of mobile research and store audit functions. The addition of an app for Android phones is expected to more than double the number of Gigwalkers because Android phones are more prevalent in the market.

Home Depot has posted double digit comp-store sales in the second-quarter, exceeding its own expectations, thanks to a rebound in seasonal categories.

Net sales at the world's largest home improvement retailer increased 9.5% to $22.5 billion in the quarter ended Aug. 4, compared to $20.6 billion in the same quarter last year. Comp-store sales increased 10.7% across the company, and increased 11.4% among domestic stores.

Net earnings for the quarter were $1.80 billion, up 17.2% from $1.53 billion in last year's 14-week second quarter.

LOS ANGELES — Young gamers will have something to smile about now that Virtual Piggy is providing its youth-friendly payment system to Marvelous USA, Inc., the U.S.-based publishing operation of MarvelousAQL Inc.